Work Orders Flashcards
1
Q
How many work orders must a lead tech complete?
A
24 work orders in 8 hours.
2
Q
What percentage of work orders must be responded to same day?
A
95%
3
Q
What percentage of work orders may receive a call back?
A
No more than 2%
4
Q
Work orders must be closed out when?
A
Daily
5
Q
E Work orders must be responded to within how long?
A
1 Hours