Words 1.4

Question 1

Remuneration

Answer 1

The entire package of material rewards received by an employee eg pay , pension , plus fringe benefits eg company car and private health insurance

Question 2

Outsourcing

Answer 2

Paying another business or individual as a contractor to undertake a task which could otherwise be completed by an employee eg a technical specialist to manage your website

Question 3

Labour turnover

Answer 3

Number of staff leaving a company as a percentage of the number employed

Question 4

Subcontracting

Answer 4

Using another business to complete an aspect of operations (outsourcing a form)

Question 5

Core workers

Answer 5

Employees essential to operations, often highly paid, good conditions and job security

Question 6

Zero hour contracts

Answer 6

Theses are essentially work on demand with no commitment from the employer.rate of duties are agreed but the hours of work are sporadic ie needed one week but not the next

Question 7

Severance

Answer 7

Word for the ending of a contract of employment with an employee and can be via dismissal or redundancy

Question 8

Redeployment

Answer 8

Moving an employee to new job functions because the department has been closed or they are not good enough for there current post

Question 9

Dismissal

Answer 9

Termination of an employees contract due to gross misconduct

Question 10

Redundancy

Answer 10

Where a contract is terminated due to the role of the employee ceasing to exist

Question 11

Trade union

Answer 11

An organisation representing the interests and goals of working people - members pay subscription to join

Question 12

Collective bargaining

Answer 12

A group or a body which represents employees negotiates changes on behalf of the employees eg trade unions or work council

Question 13

Individual approach

Answer 13

Where an individual discusses issues relating to their terms and conditions and of employment with their employer

Question 14

Lean production

Answer 14

Japanese measures that describes a range of time saving measures eg jit and flexible specialisation

Question 15

Absenteeism

Answer 15

Measure the rate of deliberate workforce absence as a proportion of the employee total

Question 16

centralised structure

Answer 16

In an organisation where decision making is centralised all decisions are made by one person or committee or senior managers right at the top

Question 17

Decentralised structure

Answer 17

A business which delegates responsibilities and decision making powers to employees lower down the chain of command. Many branches make decisions themselves

Question 18

Hierarchy

Answer 18

Traditional business structure is a series of levels where each level has responsibility and authority over levels below

Question 19

Chain of command

Answer 19

Path of communication and authority up and down the hierarchy

Question 20

Span of control

Answer 20

Number of workers who are answerable directly to a manager

Question 21

Narrow span of control

Answer 21

Responsibility for fewer workers

Question 22

Wide span of control

Answer 22

Responsibility for a lot of workers

Question 23

Organisational design

Answer 23

The structure of a business commonly organised by either area customer function product or process

Question 24

Matrix structure

Answer 24

Where staff work in project teams in addition to their responsibilities within their own department

Question 25

Job enrichment

Answer 25

Adding tasks which have more responsibility at next level of challenge. This helps to increase overall skills and may be useful preparation for promotion