Who is productive and who isnt. Heres how to tell

Question 1

Who are the quitters in the organisation

Answer 1

They compose about 10 percent of a typical organization.

The quitters are the people who are the least satisfied in the organization and the least committed. That’s why they are planning to quit. We did see that there is also a group of people in this archetype who are being pulled away because they’re great performers and they’ve been offered a better place to go.

Question 2

How does the disruptor archetype, which we estimate to take up about 11 percent of the workforce, differ from the quitters?

Answer 2

Disruptors are not only not pulling their weight but they are also negatively affecting those around them, because they’re actively disrupting the organization. And that means that they are dissatisfied and they’re uncommitted just like the quitters. But they’re likely to channel that frustration toward the organization instead of just trying to stay out of sight and quietly quit.

And that is quite a dangerous dynamic to have. Because they may be pulling other people down with them—especially groups that are still engaged or mildly disengaged, but really at the edge of disengagement and underperformance

Question 3

The thriving stars

Answer 3

They account, according to our research, for about 4 percent of the workforce.

So for that reason, it is critical that you keep them in the organization and engaged. And it’s equally critical not to burn them out.

The thriving stars will also be the first people everyone is running to when there is a new project or an additional initiative or something to take on. Because they’re the ones who are going to overdeliver. So to deal with thriving stars, it’s important to provide great development opportunities for them, to give them the appreciation they need, to really care about them.

Also, from a leadership perspective, make sure they have a great connection with their managers and that they’re offered the opportunities.