Which Book? Flashcards
0
Q
Service portfolio management
A
Strategy
1
Q
Demand Management
A
Strategy
2
Q
Financial management
A
Strategy
3
Q
Event management
A
Operation
4
Q
Incident management
A
Operation
5
Q
Problem management
A
Operation
6
Q
Request fulfillment/management
A
Operation
7
Q
Access management
A
Operation
8
Q
Strategy management for IT services
A
Strategy
9
Q
Business relationship management
A
Strategy
10
Q
Design coordination
A
Design
11
Q
Service catalog management
A
Design
12
Q
Service level management
A
Design
13
Q
Capacity management
A
Design
14
Q
Supplier management
A
Design
