When In Doubt Lead

Question 1

Organizational Structure

Answer 1

Defines roles and areas of responsibility

Question 2

Operational structure

Answer 2

How the Organization functions

Question 3

What is RBO

Answer 3

Relationships By Objectives

Question 4

Define the RBO

Answer 4

To enhance the relationship between labor and management, and bring labor and management together to work on mutual objectives and to discuss areas of conflict or disagreement. RBO does not take the place of formal negotiations.

Question 5

Ten steps for managing the RBO

Answer 5

Identify the issue, assign the issue, analyze the issue, make the decision, educate as necessary, implement the plan, review for effectiveness, revise if necessary, complete the process, regroup if necessary.

Question 6

(RBO) Identify the issue

Answer 6

What is happening

Question 7

(RBO) Assign the issue

Answer 7

Assemble the team

Question 8

(RBO) Analyze the issue

Answer 8

What is the problem

Question 9

(RBO) Make the Decision

Answer 9

What are we going to do

Question 10

(RBO) Educate as necessary

Answer 10

Training

Question 11

Implement the plane

Answer 11

Put in in play

Question 12

Review for effectiveness

Answer 12

Is it working

Question 13

Revise if necessary

Answer 13

Make changes as needed

Question 14

Complete the process

Answer 14

Review the outcome

Question 15

Regroup if necessary

Answer 15

Process failure

Question 16

What is the most important part of RBO?

Answer 16

The relationship of labor and managment

Question 17

In what ways does leadership manifest itself?

Answer 17

Personal leadership, Characteristics, organizational ethics, managing career development, Guidelines for creating and institutionalizing organizational and programmatic change, and developing and nurturing relationships with the community and neighborhoods.

Question 18

The five L’s

Answer 18

Love, Learn, Labor, Lagh, Leave.

Question 19

Five areas of the ethical contract

Answer 19

External Customers, Internal Customers, Leadership and follower-ship, professional conduct, and personal commitment.

(Study the five areas of ethical contract in When in Doubt Lead 2 now)

Question 20

What is MAP

Answer 20

Mental Aspects of Performance

Question 21

List the three periods of career management

Answer 21

Selection and Entry

The Career journey

Transiton to retirement

(sudy- chapter 3 when in doubt lead)

Question 22

N.O.F.R.S.

Answer 22

Neighborhood Oriented Fire and Rescue Service

(Skim Ch5 of when in doubt lead 2)

Question 23

The Stool Parts

Answer 23

Seat-Fire and Life safety

3 legs- Fire Prevention, Emergency Response, Public Ed.

The braces- Training and Preparation, Member and system support, Partnerships, relationships, and politics, and Infrastructure and equipment

Question 24

What detieriates management labor relations most?

Question 25

What factors lead to distrust?