When In Doubt Lead Flashcards
Organizational Structure
Defines roles and areas of responsibility
Operational structure
How the Organization functions
What is RBO
Relationships By Objectives
Define the RBO
To enhance the relationship between labor and management, and bring labor and management together to work on mutual objectives and to discuss areas of conflict or disagreement. RBO does not take the place of formal negotiations.
Ten steps for managing the RBO
Identify the issue, assign the issue, analyze the issue, make the decision, educate as necessary, implement the plan, review for effectiveness, revise if necessary, complete the process, regroup if necessary.
(RBO) Identify the issue
What is happening
(RBO) Assign the issue
Assemble the team
(RBO) Analyze the issue
What is the problem
(RBO) Make the Decision
What are we going to do
(RBO) Educate as necessary
Training
Implement the plane
Put in in play
Review for effectiveness
Is it working
Revise if necessary
Make changes as needed
Complete the process
Review the outcome
Regroup if necessary
Process failure
What is the most important part of RBO?
The relationship of labor and managment
In what ways does leadership manifest itself?
Personal leadership, Characteristics, organizational ethics, managing career development, Guidelines for creating and institutionalizing organizational and programmatic change, and developing and nurturing relationships with the community and neighborhoods.
The five L’s
Love, Learn, Labor, Lagh, Leave.
Five areas of the ethical contract
External Customers, Internal Customers, Leadership and follower-ship, professional conduct, and personal commitment.
(Study the five areas of ethical contract in When in Doubt Lead 2 now)
What is MAP
Mental Aspects of Performance
List the three periods of career management
Selection and Entry
The Career journey
Transiton to retirement
(sudy- chapter 3 when in doubt lead)
N.O.F.R.S.
Neighborhood Oriented Fire and Rescue Service
(Skim Ch5 of when in doubt lead 2)
The Stool Parts
Seat-Fire and Life safety
3 legs- Fire Prevention, Emergency Response, Public Ed.
The braces- Training and Preparation, Member and system support, Partnerships, relationships, and politics, and Infrastructure and equipment
What detieriates management labor relations most?
What factors lead to distrust?
