What is your best price Flashcards
Listen
(Don’t Interrupt)
Acknowledge
I hear you. I understand that you are looking for our
best price.
Isolate
Is the fact that you want our best price the only thing
that is that is keeping you from learning more about
why what we do is important?
Valid/Disc
You wouldn’t allow the fact that you want our best
price keep you from learning more about how we
can help improve your situation would you?
Probe
Why is that?
or
When you say that what do you mean?
Tie Down
Assuming that I could show you how this can
improve your current situation, would you be open
to learning more about how it could benefit you?
Justify & Close
Yes - Continue with the presentation
No - Address with Rebuttals pricing