What are the terms going to be Flashcards

1
Q

Listen

A

(Dont interrupt)

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2
Q

Acknowledge

A

I hear you. I understand that you want to know the

terms. I am happy to provide them.

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3
Q

Isolate

A

Is the fact that you want to know the terms are going
to be the only thing that is that is keeping you from
learning more about why what we do/have/offer is
so valuable?

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4
Q

Valid/Disc

A

You wouldn’t allow the fact that you want to know
the terms keep you from learning more about how
we can help improve your situation would you?

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5
Q

Probe

A

Why is that?

or

When you say that what do you mean?

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6
Q

Tie Down

A

Assuming that I could show you how this can
improve your current situation, would you be open
to learning more about how it could benefit you?

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7
Q

Justify & Close

A

Yes - Continue with the presentation

No - Address with Rebuttals contract terms

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