What Is Social Entepreneurship? What Is Social Innovation?

Question 0

Qualities of social entrepreneurs

Answer 0

Adopt a mission to create and sustain social value

Relentlessly pursue new opportunities to serve that mission

Engage in a process of innovation, adaptation, and learning

Act boldly without being limited to resources currently at hand.

Sense of accountability to the constituencies served.

Question 1

Social innovation

Answer 1

A novel solution to a social problem that is more effective, efficient, sustainable, or just, than existing solutions and for which value created accrues primarily for society as a whole rather than private individuals.

Question 2

Four constraints of social entrepreneurship

Answer 2

Innovation
Financial sustainability
Impact
Scale

Question 3

The planning process (3 Steps)

Answer 3

What’s the problem?
(Who is suffering? What are they suffering form? When? How many? Where?)
What’s the solution?
(How will my enterprise alleviate the problem? Who and how many people will benefit from this? What will the major costs be? How will revenues or operating funds be generated? How much to fund the enterprise?
What behaviour has to change in order for people to adopt the solution? (What needs to change? Who needs to change it? How hard is the change? Will they welcome the change or resist it? Harder the change, less likely it’ll happen)

Will people accept your help? They need to see YOU as the person to help.

Question 4

How do we find innovations?

Answer 4

Create choices (Idea generation), then
Make choices (synthesis)

Go as broad as possible, test different visions and value creation, and then narrow

Question 5

The Design Process (4 Steps)

Answer 5

Inspiration (Listening, Dreaming)
Ideation (Analyzing, Thinking)
Iteration (Prototyping, Experimenting)
Implementation (Building, Doing)

The Four “I”s
Used to unlock new ideas in a field
Can apply not just to the idea, but method of delivery, financial model, partnerships, etc

eg.

Question 6

Finding Inspiration

Answer 6

Listen externally (research), listen internally (reflect)

Question 7

Listening (Two Questions)

Answer 7

What do we think we know?

1. What is our goal
2. What is working/not working?
3. What other solutions exist?
4. What intuitions do we have about the solution?

What do we want to know?

1. What is the client thinking/feeling/doing?
2. How does the client value current offerings?
3. How has the client behaviour shifted?

Question 8

Listening Techniques (5)

Answer 8

1. Individual Interviews (5 Whys, think aloud, show me)
2. Group interviews with clients
3. In-context immersion (work alongside, home-stay, re-creation)
4. Self-documentation (photos, videos, drawings)
5. Community-driven discovery (engage community in research)

Question 9

How to Organize and Synthesize (4 Steps)? Goal?

Answer 9

Goal: Identify Patterns and Relationships

1. Extract Key InSights (few and powerful)
2. Sort ideas (by level of magnitude)
3. Find Themes (linkages)
4. Create Frameworks (Visual representation of the system)

Question 10

Mind Map

Answer 10

Tool used to visually represent a system
1. Begin with central idea
2. Add main topics connected to each central idea
To each main topic, add sub-topics
Add sub-topics from sub-topics for as many layers as needed
At the level desired, identify solutions

Question 11

Prototyping (5 steps)

Answer 11

1. Identify different models
2. Build test versions
3. Implement and test
4. Compete different approaches
5. Identify best options

Question 12

Where does innovation come from? (5 steps)

Answer 12

• challenge or abandoned assumptions
• uncover hidden truths
• discover opportunities for significant improvement
• vigorous disassembly followed by methodical reassembly incorporating new information
• an iterative, ongoing process that takes nothing for granted and is obsessive in the pursuit of perfection