Welcome to The Team!

Question 1

Marketplace Physical Therapy has two companies, what are they ?

Answer 1

Marketplace Physical Therapy Inc, APC for the Clinical Staff

Total Wellness Incorporated for the Administrative staff

Question 2

What is your Paylocity Company ID ?

Answer 2

111459

This is used to log into my Paylocity Account along with my Username and Password

Question 3

Who is my direct supervisor?

Answer 3

Administrative Staff reports to the department manager for their position

Question 4

Who are clinical staff members on the treatment side of things ?

Answer 4

Doctors of Physical Therapy (DPTs)
Physical Therapy Assistants (PTAs)
Physical Therapy Aides

Question 5

Who are administrative staff members?

Answer 5

○ Patient Care Coordinators (FD)
○ New Patient Coordinators
○ Re-Auth Coordinators
○ Patient Communication Specialist (Phone Rep)
○ Billing Department

Question 6

How do I request time off?

Answer 6

I email my direct supervisor and include
timeclockcorrections@marketplacewellnesscenter.com with my request.

Once approved I will request the time in Paylocity.

Question 7

How do I correct my time clock?

Answer 7

I can submit a time clock correction from the Paylocity Application.

If I am having issues with this I should email timeclockcorrections@marketplacewellnesscenter.com

Question 8

When do I take my lunch break?

Answer 8

I must take my lunch break before my 5th work hour.

Example: Start time: 7:15am, must lunch by 11:14am

Lunch is 1 hour

Question 9

Do I get additional breaks?

Answer 9

Yes, if I work an 8 hour shift I get two 10 minute breaks

If I work a 6 hour shift, I take my lunch break and one 10 minute break

Question 10

What accounts do I need to set up to perform my job duties?

Answer 10

Management will email my on the first day of your employment with all the account information I will need to perform my job duties.

Question 11

I can’t access one of my accounts, who do I email?

Answer 11

I should email jaymee@marketplacewellnesscenter.com and
gabriela@marketplacewellnesscenter.com

Question 12

When will I receive my first paycheck?

Answer 12

My first paycheck is always a paper check.
All paper checks are received at the
Downtown Riverside office and mailed out Priority Mail to my home address.

If you do not receive your paycheck please email
jaymee@marketplacewellnesscenter.com and
gabriela@marketplacewellnesscenter.com

Question 13

What are the pay periods? (We are paid Semi-Monthly)

Answer 13

○ 26th through the 9th - Pays out on the 15th of the month
○ 10th through the 25th - Pays out on the last day of month

Question 14

Who do I contact regarding Payroll?

Answer 14

Jaymee Valencia, jaymee@marketplacewellnesscenter.com
Gabriela Cubillas,
gabriela@marketplacewellnesscenter.com
Michael Rappaport,
michael@marketplacewellnesscenter.com

Question 15

Who do I contact about company benefits such as; 401k, Medical Insurance, Dental
Insurance and FSA ?

Answer 15

Chris Racadio, chris@stratfinancial.com

Question 16

Can a business expense paid with my own debit/credit card, such as TB Testing, be reimbursed ?

Answer 16

Yes, Save my receipt and submit the expense through Paylocity!

Have questions?
Email timeclockcorrections@marketplacewellnesscenter.com

Question 17

How do we communicate internally with staff?

Answer 17

• I can email team members or you utilize Gmail Chat!
• If I need a quick answer, utilize the chat.
• If I am requesting time off, a schedule change or
  something of a more serious nature utilize email

Question 18

Have a question for HR? Such as Medical, Maternity or Paternity leave?

Answer 18

Email hrdepartment@marketplacewellnesscenter.com

Question 19

When does my sick time and Vacation start accruing ?

Answer 19

• Sick time after 30 days ( But not allowed to used until 90 days)
• Vacation time after 90 days

Question 20

When do my Benefits kick in ?

Answer 20

After 90 Days