Weekly 3 Exam Flashcards
Maslow’s hierarchy of needs
- Physiological needs
- Safety needs
- Social needs.
- Self esteem needs
- Self actualisation
3 steps of communication
1) sender of the message transmits the message.
2) receiver decodes the message.
3) sender makes sure the receiver correctly understands the message.
One way communication:
Speed is paramount, orderliness is IMPORTANT
Two way communication:
Greater accuracy and mutual understanding is achieved
What is physiological needs?
Basic human needs: shelter, food, clothing
What is security/safety needs?
Live safely, have protection, risk avoidance
What is social needs?
Interpersonal relationships and accepted by others
What is self esteem needs?
Obtaining professional social recognition
What is self actualization/growth needs?
Achievements measured on personal growth, motivation
What is behavior?
The way in which a person acts or conducts oneself especially towards others.
- caused by a need which mobilizes a persons energy to reach a desired goal
What is attitude?
A settled way of thinking of feeling about someone, typically one that is reflected in a persons behavior
3 steps towards cultural competence?
1: awareness
2: seek knowledge
3: develop skills
De-escalation tactics definition
Proactive actions and approaches used by an officer to STABILIZE A LAW ENFORCEMENT SITUATION so that more time, resources and options are available to gain a persons voluntary compliance and to reduce or eliminate the need to use of force
De-escalation tactics including but not limited to:
Verbal persuasion, warnings, slowing down a pace of the incident, waiting out a person, creating distance between an officer and a threat, calling in a medical or licensed mental health professional.
2014 task force guidelines for 21st century policing:
1: Change the culture of policing
2: guardians vs warriors
3: recommendation