WEEK1

Question 1

Leadership defined

Answer 1

the ability to influence other people

Question 2

A leader is someone who

Answer 2

sets direction and influences people to follow that direction

• A process which involves both the leader and the follower(s)
• Leaders are nothing without followers

Question 3

Followership Defined

Answer 3

Followership is not a passive, unthinking role.

The most valuable follower is a skilled, self-directed employee.

Question 4

A good follower:

Answer 4

Participates actively

Invests his/her time and energy in the work of the group

Thinks critically and advocates for new ideas

Question 5

Good Followership

Answer 5

Informs the team leader or manager about problems right away. Even better, includes a suggestion for solving the problem in the report.

Freely invests interest and energy in their work.

Is supportive of new ideas suggested by others.

If you disagree, explain why you do not support an idea or suggestion.

Listen carefully, and reflect on what your leader or manager says.

Continue to learn as much as you can about your specialty area.

Share what you learn with others (steps from a follower to a leader)

Question 6

1. Primary Tasks of a Leader: Sets the direction=

Answer 6

: mission, goals, vision, purpose

Question 7

2. Primary Tasks of a Leader: Builds commitment:

Answer 7

motivation, spirit, teamwork, development of self and others

Question 8

3. primary tasks of a leader: Confront challenges:

Answer 8

innovation, change, turbulence, problem solving

Question 9

Management is a process used to achieve

Answer 9

organizational goals. It involves planning, leading, organizing, and controlling. (Kelly, 2008)

Question 10

Management refers to the actions

Answer 10

used to achieve goals, whereas leadership is the effort to envision, inspire, and facilitate change.

Question 11

What do leaders do?

Answer 11

Individual Level:
Mentor
Motivate
Group Level:
Build teams
Resolve conflict
Organizational Level:
Build culture

Question 12

Leadership Characteristics

Answer 12

Self-confidence
Ability to influence significant people
Initiative
Visionary
Critical thinker
Charismatic
Courageous
Inquisitive
Approachable
Problem-solver
Open-minded
Humour 
Passion
Goal-setter
Positive thinker
Challenges the status quo
Creates and shapes change
Detail-oriented
Able to see the ‘big picture’ Listener
Excellent communicator
Confidence and trust in team members
Seeks consensus
Dependable
Flexible

Question 13

Emotional Intelligence

The most effective leaders demonstrate these 5 qualities:

Answer 13

Self-awareness

Self-regulation

Motivation

Empathy

Social skills

Question 14

Emotional Intelligence is

Answer 14

“the ability to recognize the meaning of emotions and their relationships AND to solve problems on the basis of emotions.”

Question 15

the emotionally intelligent nurse can

Answer 15

identify, use and regulate emotions to maximize critical thinking resulting in sound decisions that support both positive outcomes and inter-professional collaboration.

Question 16

Leadership Styles:Autocratic Leadership

Answer 16

Leader retains authority
Primary concern is task accomplishment
Assigns clearly defined tasks
One-way communication
Decisions made by leader alone
Stress prompt, orderly performance
Uses power to pressure those who fail to follow expectations

Appropriate Use of Autocratic Leadership Style:
Where most work group members are novices
In situations in which immediate action is required
No time for group decisions

Question 17

Leadership Styles:Democratic Leadership

Answer 17

People-centred approach
Primary concern human relations and teamwork
Employees given more control and participation in decision-making
Facilitates goal accomplishment while stressing the self-worth of each employee

Appropriate use of Democratic Leadership Style:
Works best with mature employees
Groups that work well together

Question 18

Leadership Styles: Laissez-Faire

Answer 18

Permissive
Leader gives up control
Avoids responsibility by delegating decision-making to group
No establishment of goals, policies
Abstains from leading
Provides little or no direction

Appropriate use of Laissez-Faire Leadership Style:
Effective with mature groups who are:
confident, capable and highly motivated
skilled people, who have produced excellent work in the past

Question 19

Leadership Styles: Situational

Answer 19

The most flexible style
Combines four styles in one
Leader adapts style to:
Work situation
Needs and abilities of staff
Four styles: Directing, Coaching, Supporting and Delegating

Question 20

CNO on Leadership:

Answer 20

Leadership occurs at all levels within an organization.

process of supporting others to improve client care/services by promoting professional practice.

Effective leadership is demonstrated by staff participation in decision-making, the philosophy of the organization and the style of individual leaders within the organization.

Nurses have an opportunity to develop and utilize their leadership skills every day and in every practice setting.