Week1 Flashcards
What are the 7 practices of managers?
Ensure employment security Selective hiring(ie hiring the right people) Foster decentralisation Institute high pay levels Train extensively Reduce status differences Share information
List the importance of management
Managing people, it can make or break organisation success( decrease turn over, increase profits, greater sales, greater stock value per employee)
What are the 8 seeds of effective leadership
Envision productive community (eg what you/group trying to achieve
First look within
In brace hypocritical self (be aware of weaknesses but improve)
Transcend fear (inspire people)
Common good envisionment (towards common goals)
Disturb the system
Surrender to the emergent process
Entice Through more power
Skills of effective managers
Verbal communication including listening Managing time and stress Managing individual decisions Recognising defining and solving problems Motivating and influencing others Delegating Setting goals and articulating a vision Self awareness Team building Managing conflict
What are management skills
behaviours how we behave and react with other people
Controllable
Developable
Integrated and overlapping
Contradictory or paradoxical ie (behaviour in one situation may not be acceptable in another)
What 2 skills are needed
Management and leadership
List the competing values frame work
Clan skills, adhocracy, hierarchy, market skills
Clan skils
Communicating supportively
Building teams and teamwork
Empowering
Adhocracy
Solving problems creatively
Articulating a vision
Fostering innovation
Hierarchy skills
Managing personal stress
Managing time
Maintaining self awareness
Analytical problem solving
Market skills
Motivating others
Gaining power and influence
Managing conflict
What is emotional intelligence
Key to management
It is the awareness and ability to empathise with others
