Week Two CGA 1994

Question 0

What was its purpose?

Answer 0

Contribute to the trading environmental that

• interests of the consumer where protected
• businesses would compete effectively
• consumers and business participate confidently

Question 1

When did CGA 1993 come into force?

Answer 1

1 April 1994

Question 2

What does the CGA 1993 act provide for in addressing its purpose?

Answer 2

That consumers have
certain guarantees when acquiring goods and services
- safety,fit for purpose, acceptable quality and
- services are carried out with reasonable care and skill
Certain rights of redress against suppliers and manufacturers if goods don’t comply with the guarentees

Question 3

How does Act apply to provision of legal services?

Answer 3

Legal services are a service provided within the trading environment so people are entitled to the guarentees of service provision, safe, fit for purpose acceptable quality, reasonable care and skill and
The rights of redress against not complying
S6 interpretation of service includes the rights and benefits that are to be provided. Includes performance of work and specifically work of a professional nature

Question 4

What are the specific guarentees in the act for services?

Answer 4

Part 4
S28 Reasonable care and skill

S29 Guarantee as to fitness for a particular purpose
(except where consumer has not relied on supplier or not reasonable to rely on supplier) file notes important if gone against advice.

S30 Guarantee as to time of completion

S31 Guarentee as to price - reasonable if not determined by contract,

Question 5

What are the the options for consumers if services fail to comply with guarantees?

Answer 5

S 32
Require supplier to remedy within reasonable time
If this fails then have it remedied by someone else and recover costs
Cancel the contract for the supply of service

Question 6

What happens of failure can’t be remedied?

Answer 6

S32
Cancel the contract
Obtain from the supplier damages in compensation
Obtain Damages for loss or damage to the consumer resulting in the failure

Question 7

What is a consumer in CGA 1993?

Answer 7

Interpretation s6
Acquires from a supplier of goods and services of a kind ordinarily acquired for personal, domestics, or household consumption
Not for resupply in trade
Not for consuming in predictions or manufacture
Not for repairing or treating I trade….

Question 8

What does does CGA not cover

Answer 8

Auction
Tender
Commercial services (covered by sale of goods act)