Week Two Flashcards

1
Q

1.What responsibilities does a Chief Information Security Officer (CISO) hold?

A

The CISO is a senior-level executive who oversees an organization’s information, cyber, and technology security, ensuring that data and systems are protected against threats.

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2
Q

2.How do Enterprise Resource Planning (ERP) systems benefit businesses?

A

ERP systems integrate various business processes into a single software system, allowing information to flow seamlessly across different departments, enabling precise and timely decision-making regarding operations and planning.

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3
Q

3.What is the role of programmers in an organization?

A

Programmers are highly trained specialists who write software instructions for computers, developing applications and systems that meet business needs.

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4
Q

4.What do Supply Chain Management (SCM) systems do?

A

SCM systems help organizations manage relationships with suppliers and facilitate the sharing of information related to orders, production, and inventory levels, aiming to deliver products efficiently and cost-effectively.

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5
Q

5.What is the role of systems analysis in information systems?

A

Systems analysis involves translating business problems and requirements into technical specifications for information systems, ensuring that the solutions developed align with organizational needs.

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6
Q

6.What is the definition of business processes?

A

The flow of materials, information, and knowledge within a business.

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7
Q

7.What is the purpose of Transaction Processing Systems (TPS)?

A

To process basic data transactions for operational managers.

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8
Q

8.What role do Management Information Systems (MIS) play in a business?

A

They convert raw data from transaction processing systems into useful information for monitoring and controlling business performance and predicting future outcomes

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9
Q

9.What is the function of Decision Support Systems (DSS)?

A

To assist in nonroutine decision-making for unique and rapidly changing problems.

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10
Q

10.What is the primary focus of Customer Relationship Management (CRM) systems?

A

To optimize customer relationships for revenue and retention by coordinating all business processes related to sales, marketing, and service

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11
Q

11.What is the difference between intranets and extranets?

A

Intranets are internal networks for employee access, while extranets are networks accessible to vendors and suppliers for coordination.

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12
Q

12.What is e-business?

A

The use of digital technology to drive business processes.

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13
Q

13.What is the significance of collaboration in modern enterprises?

A

It enhances productivity, quality, innovation, customer service, and financial performance.

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14
Q

14.What technologies are used for collaboration and social business?

A

Email, instant messaging, virtual meetings, cloud services, and social networking

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15
Q

15.What is the role of the Chief Information Officer (CIO) in an organization?

A

The CIO is responsible for overseeing the information systems department and IT governance.

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