Week 9 - Ethics Flashcards
Challenges facing e-commerce businesses
- Which country’s law do we follow for international e-commerce?
- Data collection from customer, do we disclose & are any third parties involved?
safe harbour law
how long are you allowed to have something up online, before somebody reports, flags or complains about it.
o A caveat for organisations to protect themselves before they are sued
ethics
- The ways individuals interact with one another & for the good of society
- What society currently deems to be acceptable human conduct, what actions are right and wrong and what motives are good and bad
ethics in cyberhacking
- Are you bringing awareness to the fact the org is not secure (and your motives are ‘good’?) Service to the society OR…
- Are you just hacking for the ‘fun of it’, it is not illegal? OR…
- Is it unethical for the employees responsible for security to be using outdated security software?
how is individual information collected?
spyware: software stalled in computers to capture activity without the user’s knowledge
keystroke loggers: any activity you perform on the keyboard is recorded & captured. Used to capture IDs & passwords.
Rules for communication of acceptance - was there a contract?
If an item in the window was considered an “offer”, the shopkeeper would be bound to the contract as soon as the buyer asks to buy the item (UK).
“Invitation to treat” - not illegal to sell that same item on a different price than what was advertised (US). E.g., if product was advertised at $2.99 instead of $299, the supplier could simply refuse to accept the offer (customer’s order). (US).
cybersquatting
buy a web address, thinking one day it might become popular & the legitimate business will have to buy the domain off you.
what should organisations do to protect themselves & encourage ethical behaviours
- Education and training policies for staff
- Regular reviews of Internet to check competing sites
- Include disclaimers
- Advice and counsel from lawyers (e-commerce specialists)
