Week 7 Employees and Staffing (6 Questions) Flashcards
Staffing by acuity =
= uses pt classification system
- grouping pts according to specific characteristics; hours of nursing care assigned for pt classification; unique to specific institution
How does the manager justify budget?
using the NCH/PPD formula
Staffing mix =
= range of types and levels of ability of workforce/indiv.
Staffing ratios =
= max # of pts assigned
What is the only state that stipulates in law a required minimum RN: pt ratio to be maintained at all times by unit?
California
Which state has specific 1:1, 1:2 RN:pt ratio in ICU
Massachusetts
Nursing Career Battery Test =
= behavioral inventory designed to assess work-related judgement, work style and disposition, and background experience
given by the DDI
Inter-rater reliability is better if interview is?
structured
Illegal inquiries =
= age, marital status, children, race, sexual preference, financial or credit status, national origin, religion
Performance appraisal =
= important part of management process, used to determine how well employees are performing job (measures actual BEHAVIOR, not intent)
Discipline =
vs.
Punishment =
= involves TRAINING, MOLDING MIND or character to BRING ABOUT DESIRED BEHAVIORS
= UNDESIRABLE EVENT that follows UNACCEPTABLE BEHAVIOR - may have - consequences OR can be powerful motivator for change
Constructive discipline =
= helps employees GROW, primary focus is to assist employees to be SELF DIRECTED in meeting org. goals
carried out in supportive, corrective manner
Destructive discipline =
= use of THREATS or FEAR to control behavior
- employee always alert to impending penalty or termination, arbitrarily administered and either unfair in application of rules in resulting punishment
Four Steps in Progressive Discipline
1) V_____ admonishment
2) W_____ admonishment
3) S_______ from work without p__
4) D______
1) Verbal
2) Written
3) Suspension, pay
4) Dismissal
Steps in Disciplinary conference
1) State p_____ clearly
2) Ask employee why there has been no i_______
3) Explain d______ action to be taken
4) Describe expected b______ change
5) Get agreement and acceptance of p_____
1) problem
2) improvement
3) disciplinary
4) behavior
5) plans