Week 1 Decision-Making, Management, & Leadership (4 Questions)

Question 1

Leaders

• _____ others
• Maximize work _______
• Are needed to _____ the planned ____ that is part of system improvement

Answer 1

• Empower
• Effectiveness
• Implement, Change

Question 2

Managers

• G____, D____, and M___ others
• _____ when ____ are threatened
• Emphasize C_____

Answer 2

• Guide, Direct, Motivate
• Intervene, goals
• Control

Question 3

Leadership

• Leadership attempts to influence =
• Combination of (2) factors
• Personality t___, s___, and e____
• Characteristics of a ______

Answer 3

• the beliefs, opinions, or behaviors of a person or group
• intrinsic, extrinsic
• traits, skills, expertise
• situation

Question 4

Management

• Activities involved c_____ people, time, and supplies
• Directed toward achieving desired o____
• Defined areas of r______

Answer 4

• coordinating
• outcomes
• responsibility

Question 5

Who has delegated authority, an assigned position, a legitimate source of power? Leaders or Managers?

Answer 5

Managers

Question 6

Who has a wider variety of roles? Leaders or Manager?

Answer 6

Leaders

Question 7

Who is not part of a formal organization? Leaders or Managers?

Answer 7

Leaders

Question 8

Focuses on group process, information gathering, feedback, and empowering others. Leaders or Managers?

Answer 8

Leaders

Question 9

Expected to carry out specific functions. Emphasizes control, decision making, decision analysis, and results. Leaders or Managers?

Answer 9

Managers

Question 10

Leadership

• Is the art of getting?
• Leaders are in the front, moving forward, taking risks and challenging the?
• A job title does not make a person a leader, what does?

Answer 10

• work done through others willingly
• status quo
• behavior determines if he or she occupies a leadership position

Question 11

Types of Leadership (4)

Answer 11

1) Team Building/Motivator
2) Decision Maker
3) Developer/Evaluator
4) Conflict Manager/Negotiator

Question 12

Team Building/Motivator =

Answer 12

= provides clear vision, goals, expectations; communicates proactively, builds team morale, collaborates

Question 13

Decision Maker =

Answer 13

= responds to staff and client needs

Question 14

Developer/Evaluator =

Answer 14

= encourages continual improvement, provides timely feedback and support, innovative and informative

Question 15

Conflict Manager/Negotiator =

Answer 15

= Engages in active, effective listening

Question 16

Leadership Theories (4)

Answer 16

1) Trait Theory
2) Contingency Theory
3) Situational Theory
4) Transformational Theory

Question 17

Trait Theory =

Answer 17

= some people are born to lead

Question 18

Contingency Theory =

Answer 18

= leadership style changes based on Group, Individual, and Task needs (ex. in a rapid response)

Question 19

Situational Theory =

Answer 19

= treat individuals differently based on their character traits and experiences

Note: as people mature, leadership style becomes less task focused and more relationship oriented

Question 20

Transformational Theory =

Answer 20

= builds on contingency and situational theories, leadership is a two way street!

NOTE:

• leaders and followers both have ability to raise each other to higher lvls of motivation and morality
• depends on many variables (organizational culture, values of leaders and followers, influence of leader/manager, and complexity of situation)

Question 21

Transformational Leader vs. Transactional Leader

Which is preferred?

Answer 21

Transformational!

Question 22

Transformational Leader focuses on =

Transactional Leader focuses on =

Answer 22

= focuses on larger picture rather than individual tasks (VISION AND EMPOWERMENT)

= focuses on management tasks (GETTING TASKS AND WORK DONE)

Question 23

Transformational Leader

• Identifies common v____
• is c____
• I___ others with vision, has a __-term vision
• Looks at e____
• E_____ others

Answer 23

• values
• committed
• Inspires, long-term
• effects
• Empowers

Question 24

Transactional Leader

• Is a c_______
• Uses ____-____ to meet goals
• Identifies shared values?
• Examines c_____
• Uses contingency r_____

Answer 24

• caretaker
• trade-offs
• no
• causes
• reward

Question 25

Emotional intelligence = | 5

Answer 25

= ability to use emotions effectively, knowledge about how to have social interactions - Self awareness - Self regulation - Motivation - Empathy - Social skills

Question 26

Emotional intelligence and leaders, how do they relate?

Answer 26

Successful leaders have a high level of emotional intelligence, goes beyond book smarts, is required to enhance their success

Question 27

Critical Thinking =

Answer 27

= Making meaning of information through evaluation and judgment

Question 28

Decision Making =

Answer 28

= Deciding among at least two options (pros/cons)

Question 29

Problem Solving =

Answer 29

= Examine something that is "not right" and generate options to address

Question 30

Clinical Reasoning=

Answer 30

= Integrating and applying different types of knowledge to WEIGHT EVIDENCE, CRITICALLY THINK about arguments, and REFLECT upon process to arrive at diagnosis - includes deliberate process of generating alternatives, weighing evidence, and choosing most appropriate for time and situation

Question 31

Decision Making Models 1) 2)

Answer 31

1) Intuitive Judgment | 2) Visual Aids

Question 32

Visual Aids (4)

Answer 32

1) Decision Grid 2) Decision Tree 3) Consequence Tables 4) SWOT (Strengths, Weaknesses, Opportunities, Threats)

Question 33

Decision Grid =

Answer 33

= visually examines alternatives, compare each against same criteria

Question 34

Decision Tree =

Answer 34

= decisions tied to outcome of other events

Question 35

Consequence Table =

Answer 35

= demonstrates how various alternatives create different consequences -- lists objectives for solving a problem down one side of table and rates how each alternative would meet the desired objective

Question 36

SWOT =

Answer 36

= Strengths, Weaknesses, Opportunities, Threats