WEEK 7 Flashcards
Name the components of the CNO Code of Ethics
7
- Client wellbeing
- Client choice
- Privacy and confidentiality
- Respect for life
- Maintaining committments
- Truthfulness
- Fairness
Name the components of the CNA Code of Ethics
7
- Providing safe, compassionate, competent, and ethical care
- Promoting health and wellbeing
- Promoting and respecting informed decision making
- Honoring dignity
- Maintaining privacy and confidentialiity
- Promoting Justice
- Being accountable
Name the 5 Values that play a significant role in demonstrating ethical leadership:
- Altruism
- Humility
- Collectivism
- Long term view
- Cultural Authenticity
Describe Ethical Leadership
- Maintaining clarity and authenticity to your professional values and principles
- Need to be aware of and clarify obligations - implies moral imperative to do something
- Fiduciary responsibilities - ethical duties to act in the best interests of another
What is a challenge of ethical leadership in nursing?
- limited guidance for ethical leadership in nursing code of ethics
- nursing leaders experience considerable pressure - lack of ethical language for nursing leaders
What are the Outcomes of ethical leadership?
4
- Satisfaction for the leader and followers (moral courage)
- Productivity
- Patient satisfaction
- Progress/growth for the nursing profession
What is the challenge of working in a team?
Need to be careful to balance loyalty to colleagues and to the profession against obligations to patients - professional conduct issues
Name the 6 Core Aspects of Safety Culture
- Communication patterns and language
- Feedback, reward, and corrective action practices
- Formal and informal leader actions and expectations
- Teamwork processes (backup behaviour)
- Resource allocation practices
- Error detection and correction systems
What does Incivility include?
3
- Negative behaviours
- Verbal aggression
- Physical/Sexual aggression
Name 5 examples of Negative Behaviours
- Rude comments
- Insensitive actions
- Unintentional slights
- Complaining
- Judgement
- Gossiping
- Cultural bias
- Crude jokes
- Profanity
Name 5 examples of Verbal Aggression
- Yelling
- Belittling comments
- Intimidation
- Threats
- Discriminatory remarks
- Cursing at someone
- Humiliation
- Social media
Name 5 examples of Physical/Sexual Aggression
- Assault
- Violent outbursts
- Inappropriate touching
- Throwing objects
- Harassment
Name 5 examples of Incivility Prevention
- Codes of conduct
- EAP
- Role models
- Coworker support
- Zero tolerance policies
- Employee appreciation
- Investigations
- Supportive leadership
Enhancing Patient Safety Across Health Professions involves…
6
- Patient safety culture
- Teamwork
- Communication
- Safety, risk, and quality improvement
- Optimize human and system factors
- Recognize, respond and disclose patient safety incidents
Name Patient Outcomes related to Leadership
6
- Patient satisfaction
- Patient morality
- Patient safety outcomes
- Adverse events
- Complications
- Patient healthcare utilization
What are the 6 Steps to Ethical Decision Making?
Josephson Institute of Ethics Model
- Stop and think - recognize the ethical decision and avoid making a rash decision
- Clarify goals - both long term and short term to determined desire/expected outcomes
- Determine facts - consider source of information
- Develop options - brainstorm a list
- Consider consequences - who and what will be affected by the choice and what good and what harm can come by choice?
- Choose, monitor, modify - make ethical choice; after choice is made, consider if it was the right one, how you felt about it and what you may do different next time
6 C’s of leadership in nursing staff
- Care
- Compassion
- Competence
- Communication
- Courage
- Committment
Name the 7 subcultures of safety culture
- Leadership
- Teamwork
- EBP
- Communication
- Learning
- Just culture
- Patient centeredness
5 Goals of Magnet Hospitals
- Transformational leadership
- Structural empowerment
- Exemplary professional practice
- New knowledge and improvement
- Empirical outcomes embedded in each of the previous 4 domains
