WEEK 7 Flashcards

1
Q

Name the components of the CNO Code of Ethics

7

A
  1. Client wellbeing
  2. Client choice
  3. Privacy and confidentiality
  4. Respect for life
  5. Maintaining committments
  6. Truthfulness
  7. Fairness
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2
Q

Name the components of the CNA Code of Ethics

7

A
  1. Providing safe, compassionate, competent, and ethical care
  2. Promoting health and wellbeing
  3. Promoting and respecting informed decision making
  4. Honoring dignity
  5. Maintaining privacy and confidentialiity
  6. Promoting Justice
  7. Being accountable
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3
Q

Name the 5 Values that play a significant role in demonstrating ethical leadership:

A
  1. Altruism
  2. Humility
  3. Collectivism
  4. Long term view
  5. Cultural Authenticity
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4
Q

Describe Ethical Leadership

A
  • Maintaining clarity and authenticity to your professional values and principles
  • Need to be aware of and clarify obligations - implies moral imperative to do something
  • Fiduciary responsibilities - ethical duties to act in the best interests of another
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5
Q

What is a challenge of ethical leadership in nursing?

A
  • limited guidance for ethical leadership in nursing code of ethics
  • nursing leaders experience considerable pressure - lack of ethical language for nursing leaders
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6
Q

What are the Outcomes of ethical leadership?

4

A
  • Satisfaction for the leader and followers (moral courage)
  • Productivity
  • Patient satisfaction
  • Progress/growth for the nursing profession
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7
Q

What is the challenge of working in a team?

A

Need to be careful to balance loyalty to colleagues and to the profession against obligations to patients - professional conduct issues

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8
Q

Name the 6 Core Aspects of Safety Culture

A
  1. Communication patterns and language
  2. Feedback, reward, and corrective action practices
  3. Formal and informal leader actions and expectations
  4. Teamwork processes (backup behaviour)
  5. Resource allocation practices
  6. Error detection and correction systems
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9
Q

What does Incivility include?

3

A
  1. Negative behaviours
  2. Verbal aggression
  3. Physical/Sexual aggression
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10
Q

Name 5 examples of Negative Behaviours

A
  • Rude comments
  • Insensitive actions
  • Unintentional slights
  • Complaining
  • Judgement
  • Gossiping
  • Cultural bias
  • Crude jokes
  • Profanity
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11
Q

Name 5 examples of Verbal Aggression

A
  • Yelling
  • Belittling comments
  • Intimidation
  • Threats
  • Discriminatory remarks
  • Cursing at someone
  • Humiliation
  • Social media
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12
Q

Name 5 examples of Physical/Sexual Aggression

A
  • Assault
  • Violent outbursts
  • Inappropriate touching
  • Throwing objects
  • Harassment
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13
Q

Name 5 examples of Incivility Prevention

A
  • Codes of conduct
  • EAP
  • Role models
  • Coworker support
  • Zero tolerance policies
  • Employee appreciation
  • Investigations
  • Supportive leadership
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14
Q

Enhancing Patient Safety Across Health Professions involves…

6

A
  1. Patient safety culture
  2. Teamwork
  3. Communication
  4. Safety, risk, and quality improvement
  5. Optimize human and system factors
  6. Recognize, respond and disclose patient safety incidents
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15
Q

Name Patient Outcomes related to Leadership

6

A
  1. Patient satisfaction
  2. Patient morality
  3. Patient safety outcomes
  4. Adverse events
  5. Complications
  6. Patient healthcare utilization
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16
Q

What are the 6 Steps to Ethical Decision Making?

Josephson Institute of Ethics Model

A
  1. Stop and think - recognize the ethical decision and avoid making a rash decision
  2. Clarify goals - both long term and short term to determined desire/expected outcomes
  3. Determine facts - consider source of information
  4. Develop options - brainstorm a list
  5. Consider consequences - who and what will be affected by the choice and what good and what harm can come by choice?
  6. Choose, monitor, modify - make ethical choice; after choice is made, consider if it was the right one, how you felt about it and what you may do different next time
17
Q

6 C’s of leadership in nursing staff

A
  1. Care
  2. Compassion
  3. Competence
  4. Communication
  5. Courage
  6. Committment
18
Q

Name the 7 subcultures of safety culture

A
  1. Leadership
  2. Teamwork
  3. EBP
  4. Communication
  5. Learning
  6. Just culture
  7. Patient centeredness
19
Q

5 Goals of Magnet Hospitals

A
  1. Transformational leadership
  2. Structural empowerment
  3. Exemplary professional practice
  4. New knowledge and improvement
  5. Empirical outcomes embedded in each of the previous 4 domains