Week 4 - International Assignments & Staffing Flashcards

1
Q

What are the different staffing policies available to MNCs?

A
  • Parent country national: nationality of employee is the same as that of the headquarters of the multinational firm
    e. g. a German employee working at a Chinese subsidiary of Volkswagen
  • Host country national: nationality of employee is the same as that of the local subsidiary
    e. g. a Chinese employee working at the Chinese subsidiary of Volkswagen
  • Third country national: nationality of employee is neither that of the headquarters nor the local subsidiary
    e. g. an Indian employee working at the Chinese subsidiary of Volkswagen
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2
Q

What is the data regarding PCNs from Harzing (2001)?

A
  • PCNs = managing directors in over 40% of the subsidiaries
  • Higher % of PCNs in Latin America, Africa, Asia & Middle East (issues of resources/cultural influences & norms)
  • Lower expatriate presence in Canada, Western Europe & Scandinavia (Western management models)
  • Higher PCN presence in banking services and motor sector, lower in food sector (food sector more culturally sensitive/ rely on local aspect)
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3
Q

Give some features of the current expatriate profile?

A
  • Greater % = male
  • 30-49 = largest age group
  • Greater % = married (families targeted because moving to foreign countries with people you know is nicer)
  • Primary reason = fill a position
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4
Q

Align MNC business strategies with staffing strategies

A

ETHNOCENTRIC MNCs: PCNs for top positions abroad

POLYCENTRIC MNCs: mostly HCNs for top positions

REGIOCENTRIC MNCs: managers are transferred on a regional basis

GEOCENTRIC MNCs: TCNs for top positions

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5
Q

Can a company be labelled as one specific type of business strategy?

A

No - hard to label a company as one single strategy; sometimes combination of two or more

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6
Q

Define the ethnocentric approach

A

Objective is to establish the parent company’s corporate culture in the subsidiary

  • More common in the early stages of internationalization
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7
Q

Explain some of the positives and negatives associated with the ethnocentric approach

A
  • Reduces the communication between headquarters and the subsidiary and increases control by the headquarters
  • However, expatriates may not be able to cope with cultural differences and environmental differences thus resulting in costly management mistakes (e.g. Hyundai, Samsung)
  • Can alienate HCN employees - ‘not given chance’
  • Differences in PCN expatriate pay could anger HCNs
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8
Q

Define the polycentric approach

A

Appointment of a host country executive along with a home country executive to support and vice versa

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9
Q

Explain some of the positives and negatives associated with the polycentric approach

A
  • Addresses the problems associated with the ethnocentric approach, while reaps the benefit of local management (e.g. Pepsi, Coca-Cola)
  • Might be issues with control and communications between home and host countries
  • Lack of opportunities for local nationals
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10
Q

Define the geocentric approach

A

Appointment of the best person for the job irrespective of the nationality

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11
Q

Explain some of the problems associated with the geocentric approach

A
  • Suffers from similar problems to the ethnocentric approach (e.g. Nestle, Unilever, HP)
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12
Q

What are the 4 factors that influence MNC staffing decisions? Particularly between choosing HCNs or PCNs

A

Likelihood of PCN in managing director position at foreign subsidiaries

PARENT COUNTRY/COMPANY CHARACTERISTICS
+ level of uncertainty avoidance
+ cultural distance between parent and host country
+ size of the company
- R&D intensity (knowledge transferred by technical specialists)

HOST COUNTRY ENVIRONMENT
- education level
+ political risk
- cost of living higher than parent company

SUBSIDIARY CHARACTERISTICS
- age
- acquisition
\+ majority ownership
- reporting distance from HQ
\+ size
- performance

INDUSTRY
More PCNs in services than manufacturing and electronics

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13
Q

Why do companies assign employees abroad?

A

Edstrom and Galbraith (1977):

Position filling: transfer of technical and managerial knowledge

Management development: expatriates acquire international experience

Organisational development: direct and indirect coordination and control

(socialization of both expatriate and local managers into corporate culture and verbal information network that provides links between subsidiaries and HQ)

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14
Q

Explain what ‘assignees as knowledge agents’ means

A
  • Assignees acquire an understanding of the company’s global organisation and the corporate culture at the HQ, factual knowledge about the assignment culture, and culture- specific repertoires
  • Assignees also share relevant knowledge that helps to streamline cross-unit processes, creates common corporate practices and routines, or increases the chances of subsidiary survival
  • Large part of the knowledge transferred across MNC units is highly context-specific and tacit in nature, meaning it cannot be codified in written documents.
  • Requires knowledge sender and recipient to interact directly
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15
Q

What are the expatriate selection criteria, based on the individual?

A
  • Technical ability (must have skills to do the job)
  • Cross-cultural suitability (have they had international exposure before, not necessarily related to the host country they’re going to)
  • Family requirement (less relevant, families often targeted)
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16
Q

What are the expatriate selection criteria, based on the situation?

A
  • Country/cultural requirements (can be complex)
  • Language
  • MNE requirements (why do we need to fill the position?)
17
Q

What are the formal expatriate selection processes?

A
  • Internal job adverts and interviews = more strategic approach to expatriation
18
Q

What are the informal expatriate selection processes?

A
  • Personal recommendations and interviews (need to check motivation, personal circumstances & suitability for the job)
  • HRM procedures tend to be overlooked
  • A more reactive approach to expatriation (the ‘coffee machine system’ - Harris and Brewster, 1999)
19
Q

Explain Harris and Brewster’s expatriate selection typeology

A

Lecture 4 notes

20
Q

Define international assignment failure

A
  • Premature return of an expatriate (selection error, often compounded by ineffective expatriate management policies)
  • Under-performance during an international assignment
  • A failure from the corporate perspective is not always a failure in terms of the individual assignee
21
Q

What are the short-term success criteria of expatriates? (Individual and organisational)

A

INDIVIDUAL

  • task performance
  • skill-building, learning
  • adjustment
  • job satisfaction

ORGANISATIONAL

  • accomplishment of tasks
  • achievement of key corporate objectives (control, coordination, knowledge transfer)
22
Q

What are thelong-term success criteria of expatriates? (Individual and organisational)

A

INDIVIDUAL

  • continued development
  • promotion
  • enlargement of responsibilities
  • contacts with key people
  • willingness to accept future international transfers

ORGANISATIONAL

  • talent retention
  • use & transfer of new expertise
  • willingness to accept future international transfers
  • encouragement of international mobility
23
Q

Identify some of the alternative forms of international assignments

A

Inpatriation (HCN visits parent country HQ)
Short-term assignments
Virtual assignments

24
Q

Why have alternative forms of international assignments become more prominent?

A
  • Increasing barriers to employee mobility (e.g. dual career couples)
  • costs & development of ICT technology and international travel
25
Q

What dimensions do expatriates and inpatriates differ on?

A

Differences in:

  • how both groups’ status is perceived by host country nationals
  • the scope of the challenges of cultural adjustment
  • the extent that the MNCs’ staffing policies vary
26
Q

Will expatriates be replaced?

A
  • Alternatives unlikely to completely replace expatriates
  • Often cheaper alternatives and easier to involve a large number of managers through short-term postings or virtual assignments
  • Each alternative may serve distinct purposes that are directly related to the successful operation of the company