Week 4 Incident Report using SBAR Flashcards

1
Q

list 3 areas of communication failure in the healthcare setting

A

systems failure, message failure and reception failure

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2
Q

what is systems failure

A

necessary channels of communication do not exist and/or are not functioning ie illegible notes

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3
Q

what is message failure

A

necessary info is not transmitted

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4
Q

reception failure

A

correct message sent but misinterpreted by recipient or arrives to late

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