Week 4 Arrangements & Services

Question 1

Values related to human conduct as applied to the care of the deceased, family, funeral home operations, and society

Answer 1

Funeral Service Ethics

Question 2

The ethical funeral director should open their doors to EVERYONE! No matter who they are, or where they come from, or what they believe in. This is providing ____

Answer 2

Equitable Professional Services

Question 3

The act of making a difference in treatment or favor based on a basis other than individual merit

Answer 3

Discrimination

Question 4

the cultural heritage or identity of a group, based on factors such as language or country of origin

Answer 4

Ethnicity

Question 5

a particular way of living, the way a person lives or a group of people live

Answer 5

Lifestyle

Question 6

to hold certain information in trust and not disclose without proper authorization or authority

Answer 6

Confidentiality

Question 7

Matters pertaining to preplanning and/or prefunding a funeral service

Answer 7

Preneed

Question 8

an approach followed for managing an investment portfolio in a legally acceptable manner

Answer 8

Prudent investment

Question 9

Those appropriate and helpful acts of counseling, personal and/or written contact that come after the funeral

Answer 9

Aftercare (post funeral follow-up)