Week 3 - Nonverbal Communication

Question 1

Language is?

Answer 1

Is a rule-governed symbol system that allows its users to generate meaning and, in the process, to define reality.

Question 2

Language as Symbols

Answer 2

When we say that language is Symbolic, we mean that we find ways to express an idea, and the sign or symbol is the vehicle for this expression. These signs or symbols are words that often ha r arbitrary meaning - based on choice, a whim, or a system. Think about it: how does dog mean dog? Thank

Question 3

Language has Rules

Answer 3

These rules help generate meaning, sounds and the order of words. There are rules of language, including:

1. Phonologic
2. Semantics
3. Syntactic

Question 4

Language Affects Us

Answer 4

Why? Because, human language is closely related to thought events if it is purely visual, most of it is filtered through language. Therefore, through language, memories, experiences, and basically the whole of life is associated with words.

Question 5

Phonologic

Answer 5

This refers to the system of a language. So, if you were fluent in English, and yet were learning a new language like Spanish or Chinese, there are phonologic rules about the sound that are used within each of these language.

Question 6

Semantics Rule

Answer 6

This rule refers to the meaning associated with words, and how this message is expressed.

Question 7

Syntactic

Answer 7

This rule refers to how words are combined or ordered in a given language. This means that there are specific ways to structure sentences or clauses in a language.

Question 8

The Cooperative Principle

Answer 8

When we communicate within these rules, we assume without realizing it, that we and those we are in conversation with will engage in meaningful conversation. More, it also assumes that the meaning of the conversation is understood by each person engaging the conversation. These ideas are called cooperative principle.

Question 9

Conversational Maxims

Answer 9

In other words, the cooperative principle must follow basic conversational maxims if the conversation is to work. These maxims are as follows:

1) Quantity - Make your contribution to the cony as informative as required (not too short, or too long).
2) Quality- Do not lie mislead, or make statements that cannot be verified.
3) Relation - Be relevant in your conversation.
4) Manner - Bo clear, brief and orderly.

Question 10

What is Culture?

Answer 10

Culture is defined as the characteristics and knowledge of a group of people and this knowledge encompasses many things including, language, social habits, music, food, and arts, etc.

Question 11

How people from different cultures communicate?

Answer 11

Indirect and direct communication

1). High-Context Cultures
Like many Asian countries, rely more on implicit communication. Communication in these cultures is far more implicit. Meaning and understanding in conversation focuses more on what is NOT said - body language, silences, etc.

2). Low-Context Cultures
Like that of the USA relies heavily on explicit communication. In this culture, the information is spelled out and defined properly and it matters more than the context it is given in.

Question 12

What is Linguistic Relativity?

Answer 12

Is the theory that people who speak different languages experience the world differently. If you have ever studied another language you know there are sounds, words, etc., that cannot or are difficult to translate into English. In short, it helps people think differently about things- including language.

Question 13

Language and Choices 
Figurative Communication (examples)

Answer 13

1) I nearly died laughing
2) It’s all hands on deck
3) My grandmother is as old as the hill

Question 14

Tag Questions

(are sentences that declare a fact, but are stated like a question.) Here are a few examples:

Answer 14

1. You are (name here) aren’t you?
2. Please do this for me. Okay?
3. You haven’t met her, have you?

Question 15

Elevator Pitch

Answer 15

Sell yourself quickly with your skills and confidence by stating your awards for your skills (providing proof that’s confidence)

1) Skills
2) Confidence
3) Goals moving forward (what do you want?)
4) Motivation (why?) to that Goal

(Need more opportunities to grow because I have hit the ceiling in my current position)

It says what you are good at and what you bring to this new employer and it shows where I want to go in the future and why I want to get to that point in the future.

That’s how you make an effective elevator pitch.

Question 16

How much communication is nonverbal?

Answer 16

Some studies suggest that up to 93% of communication is nonverbal (within first impressions).

Question 17

Characteristics of Nonverbal Communication

Answer 17

1) unintentional
2) Consist of multiple codes
3) Be immediate
4) Continuous and natural
5) As well as universal and cultural
6) Used to express initial impressions, relational information, and emotions.
7) In relationships, it often conveys liking of a person, status and responsiveness.
8) But of course, nonverbal like facial expressions are often paired with verbals.

Question 18

Nonverbal and verbal pairings

Answer 18

There are nonverbal cues we give to expand upon or clarify verbal messages.

Question 19

Name the six (6) ways in which nonverbal messages modify verbal messages.

Answer 19

1) Repeat - Sometimes we use nonverbal cues to repeat what we say verbally. For example, saying you will give someone three minutes while holding up three fingers.
2) Contradict - The nonverbal message undermined the verbal messages. For instance, if you hurt yourself, but tell someone you are okay with a look of pain on your face.
3) Substitute - Here, we mean that a nonverbal message is used instead of a verbal message. After the end is a difficult meeting, two colleagues can roll their eyes together and sigh.
4) Complement - Sometimes nonverbal cue expands upon the meaning of a verbal cue. For instance, telling someone, you love a gift with a smile on your face.
5) Accent - Sometimes nonverbal accent verbal messages, where you emphasize certain words in a statement such as saying now the most important thing is … then emphasize the most important parts of the statement.
6) Regulate - Here, the nonverbal messages manages and controls the verbal behavior. These are natural pauses, etc., which gives cues as to when you or the other person will speak. This is frequently used In conversation and is also an important interpersonal skill called interaction management

Question 20

Kinesics

Answer 20

The study of the body language and gestures.

Question 21

Facial Expressions; we have

1) Professional Display Rules
2) Personal Display Rules

Answer 21

1) Professional Display Rules

2) Personal Display Rules

Question 22

Seven Universal Facial Expressions are:

Answer 22

1) Eye Expression
2) Vocal Behavior
3)

Question 23

Paralinguistics

Answer 23

The study of sounds that accompany words.

Question 24

What is Chronemics

Answer 24

Is the study of how we communicate through the use of time and how we orient ourselves to time.

Question 25

What is Proxemics?

Answer 25

Is the study of physical space interpersonal relations.

Question 26

Using Nonverbals Effectively

Answer 26

1) Be Cautious Interpretation
2) Pay Attention nonverbal Cues
3) Be Aware of Your Own Vibe
4! what we deem safe, others may perceive as threatening