Week 3 Motivation

Question 1

What is motivation?

Answer 1

Motivation is the forces within the person that affect their direction, intensity and persistence of voluntary behaviour.

Motivated employees are willing to work towards a goal in a particular direction, put in large amounts of effort and can hold out for a long time.

Question 2

Emotional engagement is individual ___________ and ____________ motivation

What does being emotionally engaged with your work entail?

Answer 2

emotional and cognitive

Emotional involvement in, commitment to, and satisfaction with the work
Also involves high level of absorption in the work - the experience of focusing intensely on the task with limited awareness of events beyond the work

Question 3

What is emotional engagement often described as?

Answer 3

Self-efficacy

Question 4

Does employee engagement affect organizational outcomes?

Answer 4

yes.

Question 5

Which places are reported to have high scores of emotional engagement, and which places are reported to have low scores?

Answer 5

1) USA brazil india

2) SK Japan, netherlands,italy

Question 6

List out drivers of employee engagement (7)

Answer 6

Goal setting
Employee involvement 
Organizational justice
Organizational comprehension (knowing what’s going on in the company)
Employee development opportunities 
Sufficient resources 
Appealing company vision.

Question 7

What is the difference between employee drives and employee needs?

Answer 7

Employee drives and emotions —> Needs.

Drive: Hardwired characteristics in the brain. Central role is emotions
Needs: Motivational forces of emotions, which, if strong enough, will get you to do something. Are emotions that you are conscious of

Question 8

List 4 known human drives.

Answer 8

1) social interaction
2) competence
3) comprehend surroundings
4) defend oneself from psych and physio harm

Question 9

List the chain of events that causes one to act on their needs.

Answer 9

drives and emotions –> needs –> state of readiness (decision making and behaviour)

Question 10

List 3 moderators of the relationship between drives, needs and behaviour.

(hint: individual differences)

Answer 10

Self-concept,
social norms,
past experience

Question 11

How can self-concept affect this relationship?

Answer 11

Want to act in accordance to it.

Question 12

How can social norms affect this relationship?

Answer 12

regulation of decisions

Question 13

All needs are innate and cannot be learned. True or false?

Answer 13

false. can be learned to some extent.

- social interaction example.

Question 14

What are the 5 hierarchies in Maslow’s theory?

Answer 14

Physiological, safety, belongingness or love, esteem, self-actualization

Question 15

Which need is a growth need? What are the rest categorised under?

Answer 15

self-actualisation.

deficiency needs.

Question 16

What does Maslow propose about need fulfillment in his theory?

Answer 16

Needs are in a hierarchy, and the lowest unfulfilled need acts as the strongest motivator.

Question 17

What are limitations associated with Maslow’s theory?

Answer 17

1) needs can be fulfilled in any order, doesn’t have to be in that order proposed by Maslow.
2) not empirically supported
3) needs are not fulfilled for that long a period of time as proposed by Maslow
4) different people different priorities –> different hierarchies.

Question 18

What is the difference between extrinsic and intrinsic motivation?

Answer 18

Extrinsic: rewards that motivate u are controlled by others.
Intrinsic; rewarded by personal fulfillment from doing the task

Question 19

I am motivated to work hard because I believe in my company’s values.

intrinsic or extrinsic?

Answer 19

extrinsic

Question 20

Under what circumstances will extrinsic motivation not undermine intrinsic motivation

Answer 20

1) the effort put in is not contingent on reward
2) extrinsic < intrinsic
3) reward is unexpected

Question 21

List 3 needs from the learned needs theory. Which need is learned?

Answer 21

1) need for achievement - learned
2) need for power
3) need for affiliation