Week 3 Learning Outcomes Flashcards
Define unconscious (implicit) bias
Unconscious (implicit) bias refers to the attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious manner.
Implicit biases are often formed based on cultural stereotypes and personal experiences.
Define conscious (explicit) bias
Conscious (explicit) bias involves attitudes and beliefs that we are aware of and that we can control.
Explicit biases are often expressed openly and can be consciously acknowledged.
What is stereotyping?
Stereotyping is the process of oversimplifying and generalizing characteristics or behaviors of a group of people.
Stereotypes can be based on race, gender, age, or other characteristics.
How does unconscious bias impact our everyday communication?
Unconscious bias can lead to misinterpretations, assumptions, and miscommunication in everyday interactions.
It may affect how we perceive others and how we respond to them.
Identify terminology that can contribute to stereotyping
Terminology that can contribute to stereotyping includes:
* Labels
* Generalizations
* Pejorative terms
* Clichés
Language shapes our perceptions and can reinforce stereotypes.
How do unconscious bias and stereotyping impact professional communication?
Unconscious bias and stereotyping can lead to misunderstandings, inequities in treatment, and negative client health outcomes, particularly related to gender and race.
These biases can affect decision-making and the quality of care provided.
Identify strategies for identifying and challenging bias
Strategies for identifying and challenging bias include:
* Self-reflection
* Seeking feedback
* Education and training
* Mindfulness practices
Lifelong learning is essential for recognizing and addressing biases.
What is Unconscious Bias?
Sometimes called ‘implicit bias’. It is automatically activated in response to a trigger, e.g. seeing a person on the street, or meeting someone for the first time.
Unconscious bias operates without conscious awareness and can influence judgments and behaviors.
What is Conscious Bias?
Also known as ‘intentional’ or ‘explicit bias’. It is when a person is open about their views and makes a conscious decision to think and feel a particular way about a person or group of people.
Conscious bias involves awareness and intentionality in forming judgments.
True or False: Unconscious Bias is always negative.
False.
Unconscious bias can lead to both positive and negative judgments, depending on the context.
Fill in the blank: Conscious Bias is also known as _______.
[intentional bias]
This term emphasizes the deliberate nature of conscious bias.
What is interpersonal racism?
Interpersonal racism is the discrimination or promotion of unfair inequalities by people of one cultural group toward people of another. This includes conscious negative bias and verbal or behavioural abuse.
Interpersonal racism can manifest in various forms, including microaggressions and overt acts of discrimination.
What is internalised racism?
Internalised racism occurs where a member of a stigmatised group believes racial stereotypes and accepts a position of inferiority.
This can lead to diminished self-esteem and negative self-perception among individuals within the stigmatised group.
True or False: Unconscious biases can affect decision-making in healthcare.
True
Fill in the blank: Unconscious biases in healthcare can lead to ________ in treatment options for different racial groups.
disparities
Which of the following is a potential outcome of unconscious bias in healthcare? A) Improved patient trust B) Increased health disparities C) Enhanced communication D) None of the above
B) Increased health disparities
How can unconscious biases impact patient outcomes?
Unconscious biases can lead to misdiagnoses, unequal treatment, and poorer health outcomes for marginalized groups.
What is the first step in promoting awareness of one’s own tendency and safety?
Regularly engage in critical self-reflection individually or with colleagues, particularly looking for negative responses towards people.
This can be practiced in everyday situations such as waiting for public transport or shopping.
What kind of feedback should one seek from clients to improve service satisfaction?
Constructive feedback through formal and informal mechanisms of service evaluation.
Example questions include: ‘What could I have done differently during your session today to improve your satisfaction with the service provided?’
What should one ask supervisors and colleagues to gain feedback on their professional behavior?
Questions like:
* ‘Have you noticed any patterns in my thinking or behavior towards clients?’
* ‘How could I change my approach to be more open and genuine in my professional manner?’
This feedback can help identify areas for improvement.
What is important to maintain during interpersonal communication with clients?
Conscious awareness and mindfulness.
It is essential to adopt a respectful, open, genuine, and humble approach.