Week 3 - Digital Business Models and Advertising Flashcards

1
Q

What is a Business Model?

A
  • Description of an Organisation and How that Organisation Functions in Achieving its Goals (e.g., Profitability, Growth, Social Impact
  • Identify 3 Interpretations i.e. the business model…
    1) as an Observable Attribute of a Real Firm
    2) as a Cognitive or Linguistic Schema or (tacit) Interpretations of Real Systems Held by Managers
    3) as a Formal Conceptial Representation Describing the Acitivies of a Firm
  • Example of Simple Business Model : Producing Goods or Service and Selling Directly to Customers
  • Example of More Complex Model : Media Broadcasting
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2
Q

Explain VALUE CREATION

A
  • about How to Create and Capture Value
  • Value Creation is both a Supply-Side and Demand-Side Phenomenon
  • Value can be Created Not Only by Producers, but Also by Customers and Other Members of their Value Creation ‘ecosystems’
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3
Q

Explain the Internet’s Impact on Business Models

A

changed Business Models by :
- Giving Rise to New Kinds of (digital) Business Models , e.g. Google, Facebook
- Reinventing Tried and True models , e.g. eBay

  • New Business Model Dimension of Innovation that Complements Traditional Ones (e.g. Product, Process or Organisational)
  • Many of these new, digital Business Models are Referred to as “Disruptive Models”
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4
Q

State the Template to Help Dissect the Different Aspects of a Business Model and it’s 9 Components

A

Osterwalder’s BUSINESS MODEL CANVAS
- Key Partners
- Key Activities
- Value Proportions
- Customer Relationships
- Customer Segments
- Key Resources
- Distribution Channels
- Cost Structure
- Revenue Steams

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5
Q

Explain a Way to Classify Business Models

A

Into Different Categories or Look for Common Patterns
e.g.
- Brokerage
- Referral
- Subscription
- Rental
- Freemium

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6
Q

Explain the Business Model Category : BROKERAGE

A
  • Brokers are Market-Makers : they Bring Buyers and Sellers Together and Facilitate Transactions
  • Usually a Broker Chargers a Fee or Commission for Each Transaction it Enables

takes place on many forms : - B2B e-marketplace - Online Auction Sites etc

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7
Q

Explain the Brokerage Example : ONLINE AUCTION SITES

A
  • Match Sellers and Buyers through Sequential Bidding Process ; Auction Broker may Charge Listing Fee and Commission Scaled with Value of Transaction

Different Types
- Forward Auctions : Sellers place Items for Auction and Buyers Bid for the Items ; item Goes to the Highest Bidder
- Reverse Auctions : have 1 Buyers, Usually an Organisation that Wants to Buy a Product/Service ; Suppliers are Invited to Submit Bids

to Make Auctions Work in Online Setting, need ‘Proxy’ Bidding
- Bidder states Maximum Bid for an Item
- Place New Bids Without actually being In Front Of their Computer

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8
Q

Explain Example of Business Models - DIRECT MODEL

A
  • Company that Produces a Product or Service Reaching Consumers Directly and thereby Compressing the Distribution Channel
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9
Q

Explain Example of Business Models - CONTNET PROVIDER

A
  • provides Digital Content (e.g. News Service)
  • Very Often Advertising Provides Revenue
  • Customer can Also be Charged a Periodic Fee to Subscribe to (premium) service
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10
Q

Explain Example of Business Models - SOCIAL MEDIA

A
  • e.g. Facebook, LinkedIn, Instagram etc
  • Members Upload and Share Content, may comment on eachothers entries
  • the Real Value is In Its Users, the Content they Create and the Time they Spend on the Platform, Not the Software
    –> network effects
  • Business Model Based on Opportunities for Targeting Advertising or Additional Services
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11
Q

Explain Business Models using “freemium” pricing model

A
  • a Product/Service is Provided Free of Charge to a Large Number of Users but a Premium is Charged for Advanced Features
  • e.g. Skype, Dropbox etc
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12
Q

Explain the common trait that digital business models share - Multi-Sided Platforms

A
  • are “technologies, Products or Services that Create Value Primarily by Enabling Direct Interaction Between 2 or more Customer or Participant Groups
  • e.g.
    ‘Sharing Economy’ platforms (Uber, Airbnb etc) Enable Interactions Between those Willig to Share an Asset or Offer a Service and Those who Want to Make Use of It
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13
Q

Explain Common Properties of MSPs (Multi-Sided Platforms)

A
  • Create Value by Reducing Search and/or Transaction Costs for Participants or Even Product Development Costs (e.g. by providing APIs for App Developers
  • often Cross-Side (indirect) Network Effects - Value to Participants on One Side Increased with Number on Another Side - “chicken and egg” problem –> High Barriers to Entry
  • Economies of Scale
  • Potentially High Switching Costs or High Costs to Belong to More than 1 Competing Network
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14
Q

Explain Challenge for Multi-Sided Platforms

A

How many sides to bring on board?
- More –> mean Greater Cross-Side Network Effects, Large Scale and potentially Diversified Sources of Revenues, but..
- Viable Proposition for Each Party?
- Greater Complexity/Conflicts of Interest
- Ability to Bring in Innovative Features?

Decide on Pricing Structure
- Different Prices for Different Sides (perhaps free or subsidised for some) Depending on Price Sensitivity or Value Created

Governance : Whether/How to Regulate 3rd Party Actions
- Who can Join and What are they Allowed to do?
- “Outsource” environment to Users? (e.g. User Rating Systems)

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15
Q

State 6 Reasons why Online Advertising is Important

A
  • Consumers Spend ever More Time Online
  • Powerful Mechanisms to Target Ads to the Right Audience, at the Right Time
  • Generates Data used to Measure Return on Investment and Optimise ad campaigns
  • the Lifeblood of Much of the Digital Economy, Providing a Revenue Stream for Lots of Services
  • Increasing Programmatic Control Over Whole Process (“programmatic ad buying”)
  • Different forms Available, Each with their Own Attractions to Advertisers
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16
Q

Explain what is DISPLAY ADVERTISING

A

Digital Rethinking of the Traditional Media Publishing Model
- Publisher, most Often via Website or app, Provides Content (usually but not necessarily for free) and/or Services (like email) Mixed with Advertising Messages (in the Form of e.g. Banner Ads)
- Works Best when the Volume of Viewer Traffic is Large, it’s Highly Specialised or Ads are Highly Targeted
- examples of Sites Serving Display Ads : Portals, New Sites, Social Media etc
- to Help Match Supply and Demand for Ad Inventory, Different Kinds of Intermediaries have Emerged Between Advertisers (or the agencies representing them) and Publishers

17
Q

Explain Native Ads vs Display Ads

A
  • some Distinguish Between Traditional Display Ads and Content-Based and Native Advertising
  • Native Ads Designed to Match the Form and Function of the Platform Upon which they Appear
  • Common form : in-feed native ads
    e.g. promoted stories in news feed
18
Q

State 3 Ways Display Advertising can be Categorised According to :

A
  • Ad Formats Used
  • Pricing Model
  • Target Mechanisms Used
19
Q

Explain the Online Advertising Concept - AD FORMATS USED

A
  • may Vary from Simple Text ds to Various Banner Ad Formats (Sky scrapers, leaderboards, etc) and Video
  • Popups, Popunders
20
Q

Explain the Online Advertising Concept - PRICING MODELS

A

Pricing Models Based On :
- CPM : Cost per Thousands Impressions (i.e. Number of Times an Ad is Served) ; e.g. you Buy a Guaranteed Number
- CPC (aka PPC) : cost (pay) per click; Fixed Prices or Auction
- CPA : cost Per Action - Generated Lead (e.g. visitor registers or Requests info via online form) or Actual Sale (lead Conversion)
- (mobile ads:) CPI : cost per Install of an Advertised app

21
Q

Explain How to Target Display Advertising

A

Display ads Increasingly Target to Individual Users so as to Make them More Relevant

Traditional Types of Targeting Included :
- Geographic Targeting
- Demographic (e.g. males aged 18-34) or Psychographic (e.g. travel enthusiasts) targeting
- Dayparting (e.g. only business hours), day of week, etc
- Bandwidth (e.g. rich media only on broadband)

22
Q

Explain the Types of Targeting - CONTEXTUAL and BEHAVIOURAL TARGETING and RETARGETING

A

CONTEXTUAL : Based on Publishers’ Content (e.g. through keyword matching and/or analysis of page content)

BEHAVIOURAL TARGETING and RETARGETING : based on Browsing Behaviour (site to site)
RETARGETING : Form of Behavioural Targeting whereby Former Visitors who Didn’t Convert, get Ads Specifically Chosen to Try and Drive Them Back

23
Q

Explain the Concept of AD EXCHANGES and PROGRAMMATIC AD BUYING

A

Traditional Process of Buying Ad Inventory through Ad Networks Required Human Interaction, Price Negotiation etc

AD EXCHANGE : Technology Intermediary Providing Real Time Bidding (RTB) to Facilitate Buying and Selling of Online Media Advertising Inventory from Multiple ad networks or publishers
- Price Agreed in Real Time, on an ad-by ad Basis

  • RB one Popular Form of a Broader, Highly Popular Trend in the Online Advertising World - “PROGRAMMATIC AD BUYING”
24
Q

Explain the Concept of PAID SEARCH

A

PAID SEARCH : Payment to a Search Service to Display a Sponsored Link to Company’s Website to Search Results for Particular term (s)
-can go for Range of Keywords and Specify How Much you Would be Willing to Pay per click for each of these
Google AdWords campaigns
- Continues to Account for over Half of UK Digital ad spend

25
Q

Explain the Concept of SOCIAL ADVERTISING

A
  • facebook provide this
  • Advertising Delivered on Social Platforms, including Social Networking and Social Gaming Website and Apps, across All Device Types, desktop, laptop and smartphone and tablet
  • Facebook ad types includes news feed ads and right column ads
26
Q

Explain the Example of Social Advertising - Facebook

A

fb Collect Data from Outside its Original Platform Boundaries, e.g.
- Browsing on Website where you Use Facebook Login or that Create Custom Audiences Based on Website Events
- Activities on Apps you Linked to Facebook account (e.g. Spotify) or that were Acquired by Facebook

  • Way to Leverage Social Links is by Using the Anotherm to Personalise the Ad Message (to enhance response)
27
Q

Explain the Concept of MOBILE ADVERTISING

A
  • further distinguishes between advertising on desktop or mobile device
  • is Advertising Tailored to and Delivered Through Wireless Mobile Devices. Typically taking the Form of Statistic or Rich Media Display ads, text messaging ads, search ads, or audio/video spots
  • by means of SMS, mobile Web, apps etc
  • fastest growing category
28
Q

State 3 Other Digital Marketing Activities

A
  • Email Marketing
  • Search Engine Optimisation (SEO) - i.e. Improving Ranking in Organic (i.e. main) Search Results
  • Social Media Marketing