Week 3 Flashcards
What is the purpose of the fish bone diagram?
To find the root cause of a defect
What is the purpose of the 7 Run Rule?
To identify a systemic problem
What is the purpose of a Pareto Chart?
To see what defect causes 80% of the complaints
What standard is the Standard for QA Tools?
ISO9001
True or False: There is one best testing organization structure
False
What is the purpose of the Integration Test Group?
To ensure that unit tested modules work when combined
What does Software Quality Control involve?
- Creating software development processes
- Ensuring compliance to software development processes
- Drive process improvement initiatives
List one principle from ISO9000
Leadership
What are the advantages of the Project Management Organization (PMO) for Test Management Organization Structure?
Flexibility - choose the best employees from any department or group
What are the disadvantages of the Project Management Organization (PMO) for Test Management Organization Structure?
- Unavailable employees
- Requires technical skill & problem domain expertise
What are the advantages of the Centralized Test Group for Test Management Organization Structure?
- Permanent employees have internal project expertise
- Reduces friction b/w groups w/ standard terms & techniques
What are the disadvantages of the Centralized Test Group for Test Management Organization Structure?
- Unavailable employees
- Requires technical skill & problem domain expertise
What are the advantages of the Federal Model for Test Management Organization Structure?
- Each unit gets a budget
- Hires testers or contract staff
- Smaller job function b/w testers (changes are easy
What are the disadvantages of the Federal Model for Test Management Organization Structure?
- Transferring testers is harder
- Only works if organization is federally organized
- No vision for test leadership across units
What are the advantages of the Center of Excellence model for Test Management Organization Structure?
- Prevents multiple product licenses for the same thing
- Avoid reinventing the wheel
- Provide training & assistance for security, performance, etc
What are the disadvantages of the Center of Excellence model for Test Management Organization Structure?
- Can include aspects of PMO
- Deploying testers to projects with a global view of software in the organization
What are the advantages of the Embedded Developer Team model for Test Management Organization Structure?
- Eliminates handoffs & staff concerns that PMO addresses
What are the disadvantages of the Embedded Developer Team model for Test Management Organization Structure?
- Isolates testers
- Difficult transferal b/w teams
- Unlikely proper balance of skills causing delays
What are the advantages of the Communities of Practice model for Test Management Organization Structure?
- Open to anyone interested in testing
- Empower testers w/ legitimate authority through expertise, skills & process knowledge
