Week 2 - The neuroscience of advertising and persuasion Flashcards
What is neuromarketing?
Neuromarketing is the application of modern neuroscience methods - and by that, I mean modern psychology, modern psychophysics, electroencephalogy (EEG) functional magnetic resonance imaging, or eye tracking, etc. - to the understanding of human behaviour, and in this case, for commercial purposes.
What is the Zaltmans input in neuromarketing?
He set up the first company which used the term neuromarketing in the late 1990s and it was called ZMET (the Zaltman Metaphor Elicitation Technique).
He realized that it was possible to apply modern psychological techniques to marketing and the study of consumer behaviour.
Zaltman was the first person to obtain a patent, in this case, a US patent, for the commercial use of some of the methodologies that he was talking about.
What is the input of Michael Brammer input in to neuromarketing?
He founded Neurosense in 1999, based on the use of fMRI and state-of-the-art psychology.
Why a lot of information about neuromarketing doesnt get published?
Because it helps companies to tobe at the commercial edge.
What are the methods used in neuromarketing (4) ?
Online implicit association tasks
Eye-tracking studies
Electroencephalogram (EEG)
Functional magnetic resonance imaging (fMRI)
Which brain area lights up when study participants were aware of the drink brand in a study of Pepsi-Coke?
Dorso-lateral prefrontal cortex. interestingly activity may concern memory of previous experiences.
What was the result of brand loyalty in football fans vs motorbike enthusiasts study?
Football fan group brain responded to images in a similar way as to Pepsi study. Interestingly in the motorbike group activation in the brain occurred but in different areas. This is unclear why. Might we are looking at completely different individuals (bikers and fans)
What brain parts were studied in Dove brand study?
What was the difference between Baby and Homecare products?
Why its wrong to assume that if we see certain brain part activated, person is thinking X or having emotion Y?
Because we don’t know everything about how the brain works. We cant do translate one to one brain activity to a particular mental state.
What is mental chronometry?
It is a study of reaction time. RT - the time it takes to respond to stimulus. Introduced by Franciscus Cornelius Donders (1818-1889)
What is autonomic nervous systems?
The ANS is part of the peripheral nervous system which regulates bodily functions including heart rate, respiratory rate and pupillary response. The ANS regulates the body’s unconscious actions and is constantly active at a basic level to maintain homeostasis.
Why we have body reactions such as he heart increases its rate and force of contraction, our pupils dilate, sweat glands activate and secrete sweat?
These physiological responses to environmental stimuli serve to protect the individual.
What is electrodermal activity?
The electrical properties of our skin continuously respond to the environment. This characteristic of the human body is known as electrodermal activity – or EDA. Note that, historically, EDA is also known as skin conductance or galvanic skin response – or GSR.
How we can get insights into autonomous nervous system response via the skin (3)?
Whats is electrocardiogram?
The electrocardiogram is used to measure the rate and rhythm of heartbeats, mainly used to investigate response to emotional induction.