Week 2 - Global Bike Flashcards
Who are the founders of Global Bike Inc.?
A. John Davis and Peter Schwarz
B. John Davis and Michael Smith
C. Peter Schwarz and Michael Smith
D. John Davis and Robert Brown
A. John Davis and Peter Schwarz
Explanation: John Davis and Peter Schwarz are the founders of Global Bike Inc., as mentioned in the background section of the presentation.
Who is responsible for sales, marketing, service and support, IT, finance, and human resources at Global Bike Inc.?
A. John Davis
B. Peter Schwarz
C. Both John Davis and Peter Schwarz
D. Neither John Davis nor Peter Schwarz
A. John Davis
Explanation: John Davis is responsible for sales, marketing, service and support, IT, finance, and human resources, while Peter Schwarz is responsible for research, design, procurement, and manufacturing groups.
Which locations are part of Global Bike Inc.’s organizational structure?
A. Dallas, Miami, San Diego, Heidelberg, Hamburg
B. New York, Los Angeles, Berlin, Munich
C. Chicago, Houston, Frankfurt, Stuttgart
D. Seattle, Boston, Cologne, Dresden
A. Dallas, Miami, San Diego, Heidelberg, Hamburg
Explanation: The organizational structure includes locations in Dallas, Miami, San Diego, Heidelberg, and Hamburg.
What types of products does Global Bike Inc. offer?
A. Trading goods, accessories, safety gear, raw materials
B. Semi-finished goods, finished goods, touring bikes, off-road bikes
C. Both A and B
D. None of the above
C. Both A and B
Explanation: Global Bike Inc. offers a variety of products including trading goods, accessories, safety gear, raw materials, semi-finished goods, finished goods, touring bikes, and off-road bikes.
Who are the business partners of Global Bike Inc.?
A. Customers in the US and Germany
B. Suppliers in Asia
C. Retailers in Europe
D. Distributors in South America
A. Customers in the US and Germany
Explanation: The business partners of Global Bike Inc. include customers in the US and Germany.
Which business processes are part of Global Bike Inc.’s operations?
A. Human Capital Management, Inventory and Warehouse Management, Enterprise Asset Management, Customer Service, Project Management
B. Marketing, Sales, Finance, IT, Procurement
C. Manufacturing, Research and Development, Quality Control, Logistics
D. All of the above
A. Human Capital Management, Inventory and Warehouse Management, Enterprise Asset Management, Customer Service, Project Management
Explanation: The business processes listed in the presentation include human capital management, inventory and warehouse management, enterprise asset management, customer service, and project management.
What is the purpose of cross-functional integration in Global Bike Inc.?
A. To ensure different departments work together efficiently
B. To increase competition among departments
C. To reduce the number of employees
D. To focus solely on product development
A. To ensure different departments work together efficiently
Explanation: Cross-functional integration aims to ensure that different departments within Global Bike Inc. work together efficiently to achieve common goals.
What is an example of process integration at Global Bike Inc.?
A. Coordinating sales and marketing efforts
B. Integrating research and development with manufacturing
C. Aligning customer service with inventory management
D. All of the above
D. All of the above
Explanation: Process integration at Global Bike Inc. involves coordinating various functions such as sales and marketing, research and development with manufacturing, and aligning customer service with inventory management.
How does process integration benefit Global Bike Inc.?
A. Improves efficiency and reduces costs
B. Enhances communication and collaboration
C. Streamlines operations and increases productivity
D. All of the above
D. All of the above
Explanation: Process integration benefits Global Bike Inc. by improving efficiency, reducing costs, enhancing communication and collaboration, streamlining operations, and increasing productivity.
What is the main focus of the procure-to-cash process?
A. Managing customer orders and payments
B. Managing procurement and vendor payments
C. Managing inventory and logistics
D. Managing marketing and sales
B. Managing procurement and vendor payments
Explanation: The procure-to-cash process focuses on managing the procurement of goods and services and ensuring timely payments to vendors
What is the main focus of the order-to-cash process?
A. Managing customer orders and payments
B. Managing procurement and vendor payments
C. Managing inventory and logistics
D. Managing marketing and sales
A. Managing customer orders and payments
Explanation: The order-to-cash process focuses on managing customer orders, fulfillment, and ensuring timely payments from customers
How do procure-to-cash and order-to-cash processes differ?
A. Procure-to-cash deals with procurement and vendor payments, while order-to-cash deals with customer orders and payments
B. Procure-to-cash deals with customer orders and payments, while order-to-cash deals with procurement and vendor payments
C. Both processes deal with customer orders and payments
D. Both processes deal with procurement and vendor payments
A. Procure-to-cash deals with procurement and vendor payments, while order-to-cash deals with customer orders and payments
Explanation: Procure-to-cash focuses on the procurement cycle and vendor payments, whereas order-to-cash focuses on the customer ordering and fulfillment process
What are the key activities involved in the sales process?
A. Identifying customer needs, presenting product/service benefits, negotiating prices
B. Processing orders, ensuring customer satisfaction
C. Both A and B
D. None of the above
C. Both A and B
Explanation: The key activities in the sales process include identifying customer needs, presenting product/service benefits, negotiating prices, processing orders, and ensuring customer satisfaction.
How does sales data interconnect with other business processes?
A. Informs inventory management
B. Affects production planning
C. Influences financial forecasting
D. All of the above
D. All of the above
Explanation: Sales data informs inventory management, production planning, and financial forecasting.
What are the key activities involved in the procurement process?
A. Identifying needs, sourcing suppliers, negotiating contracts
B. Placing orders, receiving goods, managing payments
C. Both A and B
D. None of the above
C. Both A and B
Explanation: The key activities in the procurement process include identifying needs, sourcing suppliers, negotiating contracts, placing orders, receiving goods, and managing payments.
How does procurement data interconnect with other business processes?
A. Crucial for inventory management
B. Important for cost accounting
C. Essential for supply chain optimization
D. All of the above
D. All of the above
Explanation: Procurement data is crucial for inventory management, cost accounting, and supply chain optimization.
What are the key activities involved in the production process?
A. Planning production, managing resources
B. Coordinating activities, ensuring quality control
C. Both A and B
D. None of the above
C. Both A and B
Explanation: The key activities in the production process include planning production, managing resources, coordinating activities, and ensuring quality control.
How does production data interconnect with other business processes?
A. Vital for inventory management
B. Important for cost accounting
C. Necessary for meeting customer demand
D. All of the above
D. All of the above
Explanation: Production data is vital for inventory management, cost accounting, and meeting customer demand.
What are the key activities involved in financial accounting?
A. Maintaining accounting records
B. Preparing financial statements
C. Ensuring compliance with accounting standards
D. All of the above
D. All of the above
Explanation: Financial accounting data is used for decision-making, reporting to stakeholders, and assessing the company’s performance.
What are the key activities involved in cost accounting?
A. Analyzing costs, identifying variances
B. Developing budgets, implementing corrective actions
C. Both A and B
D. None of the above
C. Both A and B
Explanation: The key activities in cost accounting include analyzing costs, identifying variances, developing budgets, and implementing corrective actions.
How does cost accounting data interconnect with other business processes?
A. Used for internal decision-making
B. Important for performance evaluation
C. Essential for resource allocation
D. All of the above
D. All of the above
Explanation: Cost accounting data is used for internal decision-making, performance evaluation, and resource allocation.
