WEEK 2 Flashcards

1
Q

Recap of Marketing History

A
  • 1900’s to 1940’s – Manufacturing Era
  • 1940’s to 1950’s – Product Era
  • 1950’s to 1970’s – Sales Era
  • 1970’s to 2000’s – Marketing Era
  • 2000’s onwards – Societal Marketing Era
  • 2017 onwards – Marketing with a Conscience Era
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2
Q

How do you conduct marketing planning?

A

**Marketing planning is a response to the dynamic environment that’s always changing **

Business mission
Marketing audit / PESTLE
SWOT analysis
Marketing objectives
Core strategy
Marketing mix decisions
Organization and implementation
Control

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3
Q

What are the 4P’s of marketing?

A

Product
Price
Place
Promotion

These are the key factors that are involved in introducing a product or service to the public. Often referred to as a marketing mix, they provide a framework that companies can use to successfully market a product or service to consumers.

The four Ps are the four essential factors involved in marketing a product or service to the public

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4
Q

What is product (in 4P’s)

A
  • The product is the good or service being marketed to your target audience.
  • range & new products to be developed

Ask yourself:
- What is your product?
- Who is your product’s target audience?
- How is your product different from what others offer?
- What does your product do? Does the product meet an unfilled need or provide a novel experience?

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5
Q

What is price (in 4P’s)

A
  • Price is the cost of a product or service. When marketing a product or service, it is important to pick a price that is simultaneously accessible to your target market and meets business goals.
  • how to set prices / compete with

Ask yourself:
- What is the price range of your product’s competitors?
- What is the price range of your target audience?
- What price best fits your target market?
- What price is too high for your audience? What price is too low?

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6
Q

What is place (in 4P’s)

A
  • Place is where you sell your product and the distribution channels you use to advertise to your customers.
  • where / how to sell

Ask yourself:
- Where will you sell your product?
- Where does your target audience shop?
- What distribution channels are best to reach your target market?

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7
Q

What is promotion (in 4P’s)

A
  • Promotion is how you advertise your product or service.
  • how to communicate / advertise /reinforce brand image

Ask yourself:
- What is the best time to reach your target audience?
- What marketing channels are most effective for your target audience?
- What marketing messages would most resonate with your target audience?
- What advertising approaches are most persuasive to your target audience?

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8
Q

What is the marketing environment and what does it consist of?

A

The marketing environment consists of the actors and forces which affect a company’s capability to operate effectively in providing products and services to its chosen markets

It can be classified into:
* MICRO environment - factors which impact directly on firm + internal
* MACRO environment - trends in society as a whole - external

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9
Q

What are the components of the marketing environment?

A

*MICRO environment - factors which impact directly on firm + internal

  • MACRO environment - trends in society as a whole - external
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10
Q

What are the elements/components of the macro environment?

A

PESTLE

political
Economic
Sociocultural
Technological
Legal
Ecological/Environmental

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11
Q

What are the elements/components of the micro environment?

A

Suppliers
Customers
Distributors
Competitors

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12
Q

What is environmental scanning

A

the collection and evaluation of information / intelligence from the wider marketing environment that might affect the
organisation and its strategic marketing activities

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13
Q

What does each of the macro environmental elements involve?

A

Political - Political parties, Pressure groups, Legislation

Economic - Interest rates, Unemployment, Competition, Inflation

Sociocultural - Attitudes, Age distribution, Lifestyle changes

Technological - Clean energy, Recycling, Materials

Legal - Political parties, Pressure groups, Legislation

Ecological - Conservation, Pollution, Climate change

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14
Q

What is a marketing audit?

A

The marketing audit is the means by which a company can understand how it relates to the environment in which it operates. It is the means by which a company can identify its own strengths and weaknesses as they relate to external opportunities and threats.

(for macro a marketing audit is a SWOT analysis)
(for Micro a marketing audit is the three C thing)

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15
Q

In a SWOT analysis what parts are controllable or uncontrollable?

A

Strengths, Weaknesses –> Internal (controllable)

Opportunities, Threats –> external (uncontrollable, PESTLE factors are always a opportunity or threat)

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16
Q

what is a Micro environmental marketing audit?

A

Three C thing where customers and competition overlap to make the company.

Customers:
Who are customers?
What are their needs?
How / when / where buy?
How can we group them all? (segmentation)

Competition
Who are major competitors?
What are their strengths & weaknesses?
Market share / size
Profitability?
Entry barriers

17
Q

Marketing objectives should be….what framework should they use?

A

S.M.A.R.T

18
Q

What is the SMART framework

A

A measuring objective should be:
Specific –> state what you will do, use action words.

Measurable–> provide a way to evaluate, use metrics or data targets.

Achievable –> within your scope, possible to accomplish

Relevant –> make sense within your job function, improve the business in some way

Time bound –> state when you will get it done, be specific on date or time frame

19
Q

What is Porters 5 force competitive model?

A

Porter’s Five Forces Framework is a method of analysing the competitive environment of a business.

20
Q

What does Porters 5 force competitive model look like?

A

Potential Entrance
|
|
V
suppliers —> Industry competitors firms) <– buyers
^
|
|
Substitutes

21
Q

5 forces simplified

A
  1. Competitive Rivalry (the heart of the model): How many competitors? Who are they? What are there strengths/weaknesses?
  2. Bargaining power of suppliers: How many suppliers? How unique are their products/services? How expensive is it to switch?
  3. Bargaining power of buyers: How many buyers/customers? How powerful are they? Can they easily switch to competitors?
  4. Threat of substitutes: Is there willingness to substitute? What is the cost of switching?
  5. Threat of new entry: How easy is it to break into the industry? How much would it cost? How tight are the regulations