Week 2

Question 1

A consumer demands that SONY Corporation immediately replaces the defective LED television she recently bought at a price of RM25,000.

The consumer’s relevance as a stakeholder can be identified through the inherent element of ­­­­­­­­­______________.

Answer 1

legitimacy.

Stakeholder legitimacy refers to whether the stakeholder’s claims are justified or proper within a given context. A stakeholder’s claim can be considered legitimate when their claims are judged to be reasonable by other stakeholders and society

Question 2

Which party is categorised as a market stakeholder?

Answer 2

Creditors

Question 3

Secondary stakeholders can be described as individuals or groups who are ____________

Answer 3

able to affect and be affected by actions of the organisation

Question 4

Which description represents the “instrumental argument” in support of the stakeholder concept?

Answer 4

to protect the organisation’s long term relationship with the stakeholders

Question 5

Which of the following is an ethical responsibility of an organisation towards its stakeholders?

Answer 5

The correct answer is organise and participate actively in community and social programmes.