Week 2 Flashcards

1
Q

What are dynamic capabilities?

A
  • Organizations’ ability to integrate, build, and reconfigure internal and external competences to address rapidly changing environments (Teece, 1997, p. 516)
  • Sensing (detecting) opportunities and threats;
  • Seizing (capturing) opportunities;
  • Transforming (reconfiguring) intangible and tangible assets
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2
Q

What is organizational resilience?

A

Resilience is the ability to maintain the functionality of a system when it is perturbed or the ability to maintain the elements required to renew or reorganize if a disturbance alters the structure of function of a system

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3
Q

The Resilience Architecture Framework (RAF)

name the 4 parts

A
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4
Q

What is “organizational ambidexterity”

A

Adaptation through exploiting existing competences and exploring new capabilities (functional momentum).

• This is often called “organizational ambidexterity”, however, it should be built on dynamic processes, as well as on complex social networks that determine a firm’s ability to integrate internal and external knowledge in this process

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5
Q

Explain ambidexterity in the digitization process

A

ambidexterity in the digitization process would be the ability to overcome two challenges at the same time: innovating with new digital businesses while also digitizing core holdings

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6
Q

What is a high-reliability organization? (HRO)

A

Organizations that have the potential for catastrophic failure yet engage in nearly error-free performance

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7
Q

What can we learn from HROs?

Preoccupation with failure –small failures must be noticed;

A
  1. Preoccupation with failure –small failures must be noticed; focusing on points of failure by increasing alertness, fighting inertia, looking for new alternatives, identifying errors, and developing processes to prevent mistakes.
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8
Q

What can we learn from HROs?

Reluctance to simplify –“distinctiveness retained rather than lost in a category”

A
  1. Reluctance to simplify –“distinctiveness retained rather than lost in a category”; promotes a thoughtful, data-driven process that considers the uniqueness of a problem before applying a solution. It discourages the form-fitting application or popular ‘best practice’ solutions to problems without thorough consideration of the problem’s unique context.
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9
Q

What can we learn from HROs?

Sensitivity to operations –“notice nuances that portend failure”

A

Sensitivity to operations –“notice nuances that portend failure”; recognizes that a solution to one problem may create another and therefore process-wide measurement is essential. This is accomplished through sharing real time data, shifting problems to experts, and engaging in face to face communication.

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10
Q

What can we learn from HROs?

An under-specification of structures

A

An under-specification of structures refers to using the highest level of recognized expertise in improving reliability, not necessarily the higher-ranking “boss”.

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11
Q

What can we learn from HROs?

Commitment to resilience –ability to bounce back by “locating pathways to recovery”

A

Commitment to resilience –ability to bounce back by “locating pathways to recovery”; encourages the use of individual initiative to maintain process improvements long-term (relying on the expertise of front-line workers).

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12
Q

Explain Sensing, Seizing and Transforming

A
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