WEEK 13: HUMAN RESOURCES Flashcards
strive to offer benefits that
will appeal to workers, thus reducing the
risk of losing corporate knowledge to
employee turnover.
Human Resource Departments
Core Functions of HR:
- Staffing
- Training and Professional Development
- Compensation and Benefits
- Safety and Health
- Employee Relations
manage the recruitment process in order to identify the pool of qualified
applicants.
Human Resource Professionals
Both ___ and _____ candidates are selected based on job specifications, which are the result of an analysis of the job/position.
Internal and External
often the most cost-effective method of recruiting potential employees,
Internal Recruitment
is to create diversity and expand the candidate pool.
External Recruitment
each applicant is asked the same
questions and is scored with a consistent rating process.
Interviews
2 Types of Interviews
- Behavioral Interviews
- Situational Interviews
ask the applicant to reflect on his or her past experiences.
Behavioral Interviews
require the applicant to explain how he or she would handle a series of hypothetical situations.
Situational Interviews
is teaching or developing in oneself or others, any skills and knowledges that relate to
specific useful competencies.
Training
TYPES OF TRAINING:
- On the Job Training
- Off the Job Training
takes place in a normal working situation, usual actual tools, equipment, documents, or materials that trainees will use once
they are fully trained.
On the Job Training
takes place away from normal work situations, so the employee is not a directly productive worker while such training takes place
Off the Job Training
a systematic and periodic process
that assesses an individual employee’s job
performance and productivity, in relation to
certain pre-established criteria and organizational objectives.
Performance Appraisal
Peter Drucker suggests using S.M.A.R.T Objectives in the appraisal process:
Specific, Measurable, Achievable, Realistic, Time-Related
Methods of Performance Appraisal:
- Graphic Rating Scales
- Behavioral Methods
- 2 + 2
assigning some form of rating system to pertinent traits.
Graphic Rating Scales
these methods identify to what extent an employee displays certain behaviors,
Behavioral Methods
feedback system demonstrates how appraisals can be used primarily for
improvement purposes.
2 + 2
is the cost of acquiring human resources for running operations.
Employee Compensation
Forms of employee compensation include:
- Salary
- Wage Systems
- Hybrid Wage Systems
- Benefits
Form of compensation paid periodically by an employer to an employee
Salary
Wage System Types:
- Time Rate
- Differential Time Rate
- Payment by Piecework
under this system a worker is paid by the hour for time worked.
Time Rate
different hourly rates are fixed for different shifts or different assignments
Differential Time Rate
The worker’s wages depend on his or her output and the rate of each unit of output; it is in fact independent of the time taken by the worker.
Payment by Piecework
most common in sales and management:
Hybrid Wages
TYPES OF HYBRID WAGE SYSTEMS
- Straight Commission
- Salary Plus Commission
The employee receives no compensation from their employer unless they close a sale or a transaction.
Straight Commission
Only a portion of an employee’s compensation comes from the commission.
Salary Plus Commission
occur for a range of reasons, both voluntary and involuntary.
Terminations
the Philippines follow __________. In such a framework, the employee may only be dismissed via just or authorized causes, accompanied by the corresponding two notices.
due process termination
Types of Terminations:
- Firing
- Layoff
- Attrition
- Mutual Agreement Termination
- Forced Resignation
typically understood to be the employee’s fault and considered dishonorable and as a
sign of failure.
Firing
this less severe form of termination isn’t strictly related to personal performance but
is instead the result of economic cycles or the company’s need to restructure itself.
Layoff
a company doesn’t force anyone to leave, but those who depart voluntarily are not
replaced.
Attrition
in many cases, the employer wants the employee to quit but decides to offer a mutual-termination agreement to soften the firing.
Mutual Agreement Termination
firms that want an employee to leave on their own accord but do not wish to fire them may degrade the employees working conditions to force the employee to
resign.
Forced Resignation
is the rate at which employees leave an
organization.
Turnover
Main causes of turnover:
lower performance
lack of reward contingencies for performance
better external job opportunities
Challenges Facing HR Managers Today:
- Increased competition for qualified workers
- Increased Globalization of Economies
- Workplace Violence
