Week 11: Motivated Culture Flashcards

Question

Punishers

Answer 1

responses from the environment that decrease the likelihood of a behavior being repeated punishment weakens behavior

Answer 2

Idea that Motivators / Job Satisfiers are present in work itself giving people desire to work and do work well Hygiene and Maintenance Factors then keep employees from being dissatisfied or demotivated but they themselves do not motivate work - keep in mind that the opposite of dissatisfaction may not be satisfaction (if these ones are met there is lack of dissatisfaction but not necessarily existence of satisfaction and vice versa where motivator absence does not necessarily case dissatisfaction)

Answer 3

achievement recognition work responsibility advancement possibility for growth

Answer 4

salary supervision job security positive working conditions personal life interpersonal relationships and peers company policy status

Answer 5

looks at motivation in terms of the persons valence or preferences based on social norms so instead of operant conditioning which focuses on observable behavior - this model says a person expectations about his or her environment or a certain event will influence behavior people are making a conscious decision in anticipation of reward while in operant conditioning people are stimulus-response mode

Answer 6

Achievement Affiliation Power

Answer 7

Actively focus on improving what is

Answer 8

focus their energies on families and friends

Answer 9

motivation by the power that can be gained as a result of a specific action

Answer 10

assigning tasks that are more difficult than what the person is used to doing can motivate people should not be used routinely or daily as people need time to rest and regroup

Answer 11

entails actively drawing employees into decisions affecting their work drives motivation

Answer 12

idea that there are 2 types of employees causing a continuum/spectrum that is directly coming from a managers assumption of the work ethic or motivation of people/employees (whether that is grounded or fact or not)

Answer 13

avoid work if possible dislike work must be directed have little ambition avoid responsibility need threats to be motivated need close supervision are motivated by rewards and punishments

Answer 14

like and enjoy work are self directed seek responsibility are imaginative and creative have underutilized intellectual capacity need only general supervision are encouraged to participate in problem solving

Answer 15

no there is no better management style - the style that is best in use depends on variables inherent in a given situation

Answer 16

occurs when a worker is involved in, enthusiastic about, and committed to their work and work place not a transactional concept - its an emotional state where staff feels compassionate, committed, and invested in their work

Answer 17

No - a person can be satisfied with their job but not be engaged Engaged employees are emotionally committed to the organization and the achievement of its goals Employee satisfaction indicates how happy/content employees are

Answer 18

giving employees the ability to make decisions and encouraging them to challenge the status quo, which is critical for organizations to avoid obsolescence in changing, tech driven environments

Answer 19

people will value something more if they put effort and labor into it

Answer 20

The tendency of extrinsic motivation to interfere and decrease intrinsic motivation such as excessive rewards

Answer 21

that the organization and its managers understand employees collective values and devise a reward system that is consistent with that value system

Answer 22

1. Have clear expectations for workers and communicate these expectations effectively 2. Be fair and consistent when dealing with all employees. 3. Be a firm decision maker using an appropriate decision-making style. 4. Develop the concept of teamwork. Develop group goals and projects that will build a team spirit. 5. Integrate the staff’s needs and wants with the organization’s interests and purpose. 6. Know the uniqueness of each employee. Let each know that you understand his or her uniqueness. 7. Remove traditional blocks between the employee and the work to be done. 8. Provide experiences that challenge or “stretch” the employee and allow opportunities for growth. 9. When appropriate, request participation and input from all subordinates in decision making. 10. Whenever possible, give subordinates recognition and credit. 11. Be certain that employees understand the reason behind decisions and actions. 12. Reward desirable behavior; be consistent in how you handle undesirable behavior. 13. Let employees exercise individual judgment as much as possible. 14. Create a trustful and helping relationship with employees. 15. Empower employees to have as much control as possible over their work environment and the decisions that impact it. 16. Be a positive and enthusiastic role model for employees.

Answer 23

the attitude and productivity of their employees

Answer 24

a goal that person wants to achieve