Organizing Patient Care Flashcards

1
Q

5 Traditional means of Organizing Nursing and Patient Care

A

Total patient Care

Functional nursing

Team and modular nursing

Primary nursing

Case management

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2
Q

Another name for primary nursing

A

professional practice model

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3
Q

Another name for team nursing

A

partner in care or patient service partners

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4
Q

Total Patient Care

A

Oldest Mode of organizing patient care

“The case method of assignment”

patients are assigned to a caregiver and each caregiver is under a charge nurse

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5
Q

Advantage of total patient care organization

A

provides care givers with high autonomy and responsibility

assigning patients is simple and direct

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6
Q

Disadvantages of total patient care organization

A

each caregiver caring for the patient can theoretically modify the care regimen meaning if there are three shifts then the patient is getting 3 different approaches to care

if a caregiver is inexperienced of inadequately prepared this leads to issues

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7
Q

Functional Nursing

A

method of delivering nursing care and organization

started in WWII

personnel assigned to complete tasks rather than specific patients, and relatively unskilled workers gained task proficiency through repetition

RNs then became managers of care rather than direct care providers (“Care through others”)

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8
Q

Advantage of Functional nursing

A

efficiency - tasks are completed quickly with little confusion regarding responsibilities and allows minimal RN needs

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9
Q

Disadvantage of Functional Nursing

A

can lead to fragmented care and the possibility of overlooking patient priority needs

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10
Q

Team Nursing

A

personnel collaborate in providing care to a group of patients under a direction of a professional nurse

so the charge nurse is above team leaders who direct nursing staff at a specific patient

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11
Q

Advantage of Team Nursing

A

comprehensive care and extensive team communication

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12
Q

Disadvantage of Team Nursing

A

improper implementation rather than the philosophy itself

team leaders have to be excellent practitioners and have good communication, organization, management, and leadership skills

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13
Q

Modular Nursing

A

more modern

mini teams of 2-3 members with at least one member being an RN (Care Pairs)

patients are divided into modules or districts and assignments are based on the geographical location of patients

also try to assign same patients to same team as much as possible

similar to team nursing

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14
Q

Primary Nursing

A

Relationship Based Nursing

A primary nurse has 24 hour responsibility for planning the care of one or more patients from admission to discharge - during work hours the nurse provides total direct care and when not on duty associate nurses follow the primary’s care plan

the primary nurse and patient are then at the center with other personnel like other nurses physicians and such connecting to them

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15
Q

Disadvantage of Primary Nursing

A

Difficult to implement due to degree of responsibility and autonomy needed of the primary nurse

improper implementation preparation or incompetence

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16
Q

Benefit of Primary nursing

A

job satisfaction is high

skills developed well

often feel challenged and rewarded

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17
Q

Interprofessional or Multidisciplinary Health Care Team

A

complex process involving 2 or more health professionals with complementary backgrounds and skills

team members share common health goals in patient care through collaboration, communication, and shared decision making

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18
Q

Primary Health Care Teams (PHCTs)

A

interprofessional teams that include but are not limited opt physicians, NPs, nurses, physical therapists, dentists, occupational therapists, social workers who all work collaboratively to deliver coordinated patient care

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19
Q

Strategies for working with an interdisciplinary health care team

A

know your role and expertise as well as that of your team members

know the end goal / purpose of your interdisciplinary team

communicate compassionately so that all members of the interdisciplinary team feel comfortable voicing their opinions

establish a support structure whereby all members feel like they play an important role

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20
Q

Case Management

A

A collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individuals and family’s comprehensive health needs through communication and available resources to promote quality, cost effective outcomes

professional and collaborative process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet an individual’s health needs. It uses communication and availableresources to promote health, quality, and cost-effective outcomes in support of the “Triple Aim” of improving the experience of care, improving the health of populations and reducing per capita costs of health care

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21
Q

What do case managers use to plan patient care

A

critical pathways and multidisciplinary action plans (MAPS)

Maps are combos of nursing care plans and critical pathways

22
Q

Population Based Health Care and Continuous Health Improvement (Disease Management Programs)

A

Comprehensive integrated approach to care and reimbursement of high cost chronic illnesses

disease management = DM

case managers use this and the goal is to address illness or conditions with maximum efficiency across treatment settings regardless of typical reimbursement patterns - this will prevent cost drivers which increase costs over time since early detection and intervention are used

23
Q

The focus of population based health care is…

A

COVERED LIVES (populations of patients rather than on the individual patient)

24
Q

Disease Management programs are efficiency when what happens

A

cost drivers are reduced, whereas patient needs are met

25
Common features of DM programs
comprehensive integrated approach to care and reimbursement of common high cost and chronic illnesses focus on prevention as well as early disease detection and intervention to avoid costly acute care episodes but provide comprehensive care and reimbursement target population groups rather than individuals employ a multidisciplinary health care team including specialists use standardized clinical guidelines - critical pathway reflecting best practice research to guide providers use integrated data management systems to track patient progress across care settings and allow continuous and ongoing improvement of treatment algorithms frequently employ progression nurses in the role of case manager or program coordinator
26
2 New Emerging Roles in healthcare
Nurse Navigators Clinical Nurse Leaders (CNLs)
27
Common Themes of newer care delivery models
elevating the role of nurses and transitioning from caregivers to care integrators taking a team approach to interdisciplinary care bridging the continuum of care outside of the primary care facility defining the home as a setting of care targeting high users of health care, especially older adults sharpening focus on the patient including an active engagement of the patient and his or her family in care planning and delivery and a greater responsiveness to the patients wants and needs leveraging technology improving satisfaction, quality, and cost
28
Nurse Navigator
new role helps patients and families navigate the complex health care system by providing information and support helpful in areas like oncology where the nurse helps guide a patient through the course of the illness needs further definition to set apart from case manager
29
Clinical Nurse Leader (CNL)
advanced generalist nurse with a masters in nursing - is a leader in the health care delivery system in all settings in which health care is delivered - practices across settings NOT A ROLE OF ADMINISTRATION OR MANAGEMENT - assumes accountability for patient care outcomes through the assimilation and application of EBP information to design implement and evaluate patient care processes and models of care delivery a provider and manager of care at the point of care to individuals and cohorts of patients anywhere healthcare is delivered and plays a key role in collaborating with interdisciplinary teams
30
Historically, nursing has developed models of patient care delivery based on what`
societal events like nursing shortages and war rather than on well researched models with proven effectiveness and that promote professional practice
31
Is there one widely accepted definition of case management
no it is a specialty practice with no one standardized definition
32
Professional Case Management requires...
wisdom, judgment, and critical thinking
33
Before 1983, how did reimbursement work...
hospitals were reimbursed per day, there was no concern for length of stay and continuing costs
34
DRG
Diagnostic related groups payment system as standardized payment system that encourages cost containment initiatives reimbursement by diagnosis not length of stay occurred in 1983
35
Is national certification required for case management
encouraged after 2 years but not required
36
Responsibilities of a Case Manager
1. Medical Necessity for the Patient - Does the patient need to be in the hospital, can the care be done in a less intensive setting, observation vs inpatient, LoS (length of stay) 2. Provide clinical information to insurance companies (payor) via clinical intelligence software (xsolis)
37
What is done during Assessment of Discharge planning by the CM
use current or historical medical records look at results of tests and procedures verbal reports from providers, other clinicians, and/or healthcare organizations patients and/or support systems looked at
38
26 Billion is spent on what regarding acute care medicare patients yearly
poor transitions of acute care patients
39
The planning phase of the nursing process for a CM involves
discharge and transitions of care
40
Discharge and Transitions of Care Standards
process of transferring a patients care from one setting or level of care to another (hospital to home or skilled nursing facility). Particularly vulnerable points in the health care continuum occur here!!!
41
Discharge planning is initiated...
within 24 hours of admission by the case manager and it is reassessed regularly to ensure needs of the patient have not changed
42
Barriers to Discharge Planning
patient ability to participate in plan lack of support network lack of payor or payor approved services complexity of the discharge needs-wound care, IVAB, etc limited availability of resources - skilled nursing facilities, home care, etc
43
Implementation and Evaluation of discharge planning means you have to ID patients at risk for poor transitions by looking at what?
the 6 social determinants of health
44
6 Social Determinants of Health
Financial limitations poor health literacy housing and food insecurity lack of social support unreliable transportation unhealthy behaviors
45
Task for the CM during the implantation phase of discharge planning
Complete a comprehensive transition assessment: review health utilization and insurance benefits patient, family, caregiver goals and potential care needed are looked at evaluate and document patient, family, caregiver understanding assess self management abilities and activity's of daily living (ADLs) ID designated decision maker and advanced directives
46
What is highly important to do for the CM before discharge
accurate review of medications on admission and discharge and changes as well as doses
47
Tasks involved in establishing a care management plan
send referrals online to home care/skilled nursing facilities arrange equipment needed; oxygen, wound vac, IVAP, BiPap Assistance providing medications if needed - meds to beds, transitional care pharmacist
48
What is important for the CM to do across the continuum of care
communicate essential care transition information to key stakeholders like pharmacy, physicians, EMS, palliative care, home care, community support, long term care, etc make follow up appointments, insurance approval, provide needed documentation etc
49
Challenges for CM in the COVID-19 Pandemic
availability of safe care environments transportation issues prevention of exposures to other people and communities timely access to care staffing shortages surge capacity patient throughput social media misinformation lack of education on spread of disease and vaccines fear isolation
50
Hospital Care at Home Program
prevents or decreases number of days in the hospital improves hospital throughput daily virtual visits with a provider nurse navigator calls daily provides O2, EKG, X ray, Labs, Pulse Ox, Med management, patient monitoring, virtual visits, and understanding of CDC guidelines and quarantine protocols