Week 10 - Supply Chains of The Future

Question 1

What is the cloud? (2)

Answer 1

• The cloud provides the storage of big data analytics for all actors in the supply chain including customers
• Can lead to less time wasted e.g no more looking for tools (tradespeople) also sensors measuring underground temperature allowing crop groves to manage conditions from their smart phone

Question 2

Examples of digital transformation (2)

Answer 2

• 3D printing

* Collaborative orbits (COBOTS)

Question 3

What is Augment reality? (2)

Answer 3

• Occurs in logistics with vision picking
• Allows for agile, quick fulfilment, reduced error rates, user friendly intuitive, hands-free, high approval among employees

Question 4

What is virtual reality? (2)

Answer 4

• Used in training allows for safer practising of the job for new employees
• Employees are immersed into the reality of the task

Question 5

What is Internet of Things /IOT (aka IOE internet of everything)

Answer 5

Allows for high connectedness from healthcare to home appliances

Question 6

Symptoms of digital transformation

Answer 6

High availability of rich data

Question 7

Characteristics of smart supply chains (2)

Answer 7

• Customer-centric / outside-in

* Use of technology to enable high connectedness of the process and high information density of the product

Question 8

6 Stages of digital procurement

Answer 8

1 - New procurement value proposition
2 - Digital category and service procurement
3 - Digital supply chain and supplier management
4 - Innovative procurement data utilisation
5 - Digital processes and tools
6 - Organisation and capabilities

Question 9

Components of a digital business (4)

Answer 9

• Internal & external focus
• Suppliers
• Customers
• Supply chain actors

Question 10

Main challenges of digital transformation (2)

Answer 10

• How to analyse and interpret the data and how to transform data into information that can drive a value
• Configure a digitally-driven supply chain with a goal focused mindset so we start transformation by identifies what is the end goal then design the supply chain reversibly

Question 11

Features of a digitally driven supply chain (5)

Answer 11

• Outside-in design & demand shaping
• Integrated
• Network-centric
• End-to-end configuration approach
• Resilient and responsive

Question 12

Features of outside-in design & demand shaping (5)

Answer 12

• Who is our customer? And what are their needs?
• Do all our customers have the same needs? Customer engagement in design
• Early access to customers through predictive analytics
• Analytics-based SC segmentation
• Customer-centric design

Question 13

Features of integration in a digitally driven supply chain (4)

Answer 13

• Value chain integration
• Systems
• Operations
• Technologies (&sources of data)

Question 14

Feature of network-centric digitally driven supply chain (5)

Answer 14

• Inter-organised collaboration
• Synchronised corporate and SC strategies
• Harmonised operations
• Logistics visibility
• Seamless access to real-time data

Question 15

Features of end-to-end configuration approach (4)

Answer 15

• Holistic approach of the SC as an extended enterprise
• Transparent, relational and cyclical
• SC as a network of networks delivering a unified value
• End-to-end digitised workflow (paperless)

Question 16

Features of resilient and responsive in a digitally driven supply chain (5)

Answer 16

• Resilient to risks and responsive to opportunities and uncertainties
• Minimum latency with real-time data acquisition and analysis
• Short sprints of improvements projects and real-time micro-decisions
• Machine judgement, self learning algorithms
• Analytics-based scenario planning

Question 17

Benefits of a digitally driven supply chain (3)

Answer 17

• Better information availability and reliability - allowing for more accurate analytics and better decisions making
• Real-time analytics - enabling micro decisions and more accurate effective workflow
• Predictive analysis will be key and can help capture potential opportunities - allowing for a better response to risk and uncertainty

Question 18

Challenges of digital transformation (9)

Answer 18

• Lack of strategy (scope and objectives definition)
• Resistance to change
• Altering the operating and the business model
• Cybersecurity
• Lack of reliable broadband connectivity
• Supply chain readiness (suppliers and client readiness- digital customer
• Outdated hardware
• Technology unreliability
• Increased supply chain and systems complexity

Question 19

What is digital transformation performance based on? (4)

Answer 19

• Strategy (vision, objectives, scope)
• Organisation (structure, processes, human capital)
• Digital capabilities (systems, tools, skills, technology)
• Culture (behaviours, leadership, identify)

Question 20

Supply chain value proposition to customers (3)

Answer 20

• Improved efficiencies and effectiveness
• Flawless fulfilment
• Improved customer experience

Question 21

What does building a digital frontier involve? (5)

Answer 21

• The technology (using the right technology )
• Digital integration (harmonising the different technologies into the systems)
• Interpretation of data into information
• Digital collaboration (network-centric approach)
• Building digital capabilities (information sharing and across, human capital management)