Week 1: Perspectives on Management

Question 1

management started with what?

Answer 1

US industrial revolution

Question 2

progression of management movements

Answer 2

SAHBC
scientific
administrative
human resources and motivation
behvaioral
contemporary

Question 3

Frederick Taylor was associated with what management movement and where

Answer 3

scientific

USA

Question 4

key components of scientific management

Answer 4

worker productivity
task concept
time and motion studies
work efficiency

Question 5

What did henry ford create’/

Answer 5

assembly line

Question 6

Who was the main founding father on work efficiency?

Answer 6

henry ford

Question 7

Who is known as the father of modern management?

Answer 7

Henry Fayol

Question 8

Henry Fayol was associated with what management movement and where

Answer 8

administrative management

Europe

Question 9

5 component of admin. management

Answer 9

1. plan
2. organize
3. command
4. coordinate
5. control

Question 10

Henry Foyal focused on what 3 things?

Answer 10

1. technical
2. commercial
3. financial

Question 11

Bureaucracy was created under whom?

Answer 11

Max Weber

Question 12

Bureaucracy is under what form of management?

Answer 12

admin

Question 13

What type of approach is admin management?

Answer 13

top down

Question 14

When work tasks are divided into special jobs where people are set to master that skill

Answer 14

compartmentalization (Bureaucracy)

Question 15

Bureaucracy is a open or closed system?

Answer 15

closed

Question 16

Working harder while being observed

Answer 16

hawthorne effect

Question 17

Elton mayo was known for?

Answer 17

Hawthorne effect

Question 18

2 factor theory of human relations & who?

Answer 18

herzberg

satisfiers or motivation factors
dissatisfiers or hygiene factors

Question 19

primary goal of human relations management

Answer 19

influence the work environment

Question 20

Lawrence Peter, the peter principle

Answer 20

in the behavioral management age

Rise to the level of incompetence

Question 21

3 factors in the synergy approach

Answer 21

1. synergy
2. flow
3. feedback

Question 22

Principle of Dynamic Systems Theory: small event has a big effect on outcomes

Answer 22

“sensitivity to change”

Question 23

Principle of Dynamic Systems Theory: One variable effects the other and neither is independent of the other

Answer 23

“coeffects and interrelationships”

Question 24

Principle of Dynamic Systems Theory: self-guided; accommodate change for stability; can create a new structure and create balance between extremes

Answer 24

“self-organizing system”

Question 25

Principle of Dynamic Systems Theory: split into different pathways due to disturbances in the system

Answer 25

perturbations (disturbances) and bifurcations (pathways)

Question 26

Principle of Dynamic Systems Theory: self-similarity

Answer 26

fractal

Question 27

Principle of Dynamic Systems Theory: area in which two parts of the system meet

Answer 27

Boundaries

Question 28

Principle of Dynamic Systems Theory: feedback you’re getting from multiple systems to progress towards a common goal

Answer 28

transforming feedback loops

Question 29

Principle of Dynamic Systems Theory: look at the person as a whole

Answer 29

holism