Week 1: Introduction to Lab Management Flashcards
An ongoing process that seeks to achieve objectives of an organization in the most efficient way possible
Management
Also referred to as people; this is the most important part of a lab or any business
Human Resources
An example of this are reagents for the macine, pippetes, tips, covers, cover slips, slides, etc.
Consumables
This is the objective of the laboratory
To provide the highest or utmost care, quality healthcare to our patients
The function of management that foresees the future
Planning (Foreseeing)
The function of management that asks “how do you put it together”
Organizing
The function of management that includes getting the right people to do the job
Staffing
The function of management that leads or directs the staff to do their work, use their resources so that the sustem or process will work for you to achieve the objective or plan
Directing/ Leading
The function of management in which the state where everyone should be stable.
Controlling
MODIFIED TRUE OR FALSE
Running a laboratory is different from running a business.
FALSE; Running a laboratory is not different from running a business
This is an ongoing process that seeks to efficiently achieve the objectives of a medical laboratory
Laboratory Management
What is the goal of laboratory managament?
To guide, and deliver their assigned duties or work within limited time or resources
The results should be?
Timely, Accurate, and Relevant (TAR)
An example of this is maintaining the instruments, restocking consumables, scheduling, giving technical advice, and keepng the records of certain lab activities or incidence in the lab
Lab-Keeping Chores
What is the one important aspect of laboratory management?
Ensure that lab condition and personnel are up to contemporary standards
MODIFIED TRUE OR FALSE
A laboratory manager has the same responsibility as a medical technologist or a laboratory scientist
FALSE; A laboratory manager has greater responsibility compared to medical technologists and laboratory scientists
This requires good disposition of skills and the ability to get people to work together
Effective Management
What are the 3 major resources that a laboratory has?
Time Management, Human Resources Management, and Financial Management
The one who controls the organization to its highest level
Top Management or Senior Management
The one who makes decisions that can affect the whole organization
Top Management or Senior Management
Also reffered to as “the big bosses”
Top Management or Senior Management
The management where the department heads are at
Middle Management
They have control over a department
Middle Management
The management where the laboratory manager belongs to
Middle Management
The one responsible for the daily tasks of the staff
Lower Management
The management where the section manager belongs to
Lower Management
A type of manager who looks to the future
Strategist
A type of manager who uses their factors under their control to redirect the course of action to achieve the organization’s objectives
Problem Solver
A type of manager who guides and helps others to identify and solve problems
Teacher
They are challenged to become business as well as technical specialists
Medical Laboratory Managers
They must strike a balance among the clinical laboratory regulations, fiscal responsibility, and employee competence and moral to maintain the oeverall quality of patient care
Medical Laboratory Managers
Another term for Medical Laboratory Managers
Head of Science, or Laboratory Operations Coordinator
This word is derived from a Gk. word “Organon” meaning organ
Organization
An entity comprising multiple people such as an
institution or as an association that has a collective goal and is linked to an external environment
Organization
An open system with a congruency model that has four important aspects or elements
Organization
What are the four aspects of an organization
Formal Organization (Structure), People, Work, and Informal Organization (Culture)
Who discovered the Congruence Model?
David A. Nadler, and Michael L. Tushman
When was the Congruence model discovered?
1980s
This is a powerful tool for identifying the root causes of performance issues
The Congruence Model
This is based on a principle that a team or an organization can only be successful if the work, people, structure, and culture of the organization fits together or congruent.
The Congruence Model
This consists of four structural models; Each component is specifically functioned to fulfill the mission and vision of the entire organization
Organizational Design
What managers does the Laboratory Director lead?
Quality, Laboratory, and Technical Managers
What do the Quality, Laboratory, and Technical Managers lead?
The Section Supervisors
Cytology, Histology, and Cytogenetics are under what pathology?
Anatomical Pathology
Hematology, Clinical Chemistry, Blood Bank, Serology, Microbiology, Urinalysis, and Phlebotomy are under what pathology?
Clinical Pathology
Factor that influences the design and structure of the organization where the structure is centered towards the goal of the organization
Organizational Goal and Strategic Direction
Factor that influences the design and structure of the organization where it is influenced by the technologies available in the laboratory
Technological Capabilities
Factor that influences the design and structure of the organization where you consider whether you are in a rural or urban setting
Environment
What is considered as the very delicate section of the lab?
Blood Banking
MODIFIED TRUE OR FALSE
The laboratory manager is not always a Registered Medical Technologist
True; It’s not required that the laboratory manager is an RMT, but it usually is an RMT.
How do we give accurate and reliable results?
By Effective Management
