Week 1: Intro To Business/Leadership Management Flashcards

1
Q

Which of the following codes, reviewed each year by a committee in the AMA are used in billing for services?

A

CPT

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2
Q

Who is the president of the APTA?

A

Sharon Dunn

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3
Q

What are two insurances which employers are currently mandated to provide?

A

worker’s compensation and unemployment insurance

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4
Q

True or False: It is not necessary to document missed or cancelled physical therapy appointments.

A

False.

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5
Q

T/F: If you are negligent you are legally responsible for another individual’s injuries.

A

False

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6
Q

What is the mandated level of PTA supervision in Mass?

A

general meaning you must be available by phone

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7
Q

What is finance?

A

how individuals and organizations raise, allocate and use monetary resources over time

analyzes past and forecasts future

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8
Q

Why is finance important to PT?

A

bc its in our code of ethics that we are properly reimbursed for our services by using correct codes

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9
Q

What is economics?

A

studies how individuals or organization use resources, micro vs macro

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10
Q

What is accounting?

A

concerns tracking and recording financial transaction of a business

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11
Q

What are most common accounting statements used?

A

income statement, balance sheet, cash statement

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12
Q

What are the 4 P’s of marketing?

A

product, price, place, promotion

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13
Q

Why is marketing important to PT?

A

how will a hospital or private practice get referrals

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14
Q

What is operations management?

A

deals with designing and studying systems and processes of providing goods and services

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15
Q

How does op mgmt fit into PT?

A

patient safety, wait times, revenue collection,

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16
Q

What are 5 characteristics of exemplary leaders as defined by Kouzes and Posner?

A
  1. they challenge the process- learn from failure
  2. they are visionaries
  3. enable others to act
  4. model by example
  5. encourage
17
Q

Besides cognitive intelligence an technical skill what must an effective leader have?

A

emotional intelligence

18
Q

What are 5 components of emotional intelligence?

A
  1. self awareness- understand self and effect on others
  2. self regulation- think before action
  3. motivation- tenacity, eager to learn
  4. empathy- understand emotional make up of others
  5. social skill- managing relationships
19
Q

What are some APTA initiatives for leadership?

A
  1. health policy and administration section
  2. global health social responsibility
  3. leadership institute