Week 1 Flashcards
Mission statement
Create value for organizations in healthcare industry thru innovative business solutions built on superior technology enhanced with excellent service
3 adjectives to describe quadax
Medical billing, technology, service
4 values
Dependability, integrity, respect, teamwork
6 business units
Managed a/r, administration, reimbursement support, itis, network services, edi
Founding year
1973
First quadax client
Ohio medicaid
First quadax function
Data entry with ibm punch cards
3 benefits of being privately held
Flexibility, agility, quick response to change
7 office locations
Strongsville, middleburg, columbus, norwalk, beachwood, youngstown, GA
Harp stands for?
Healthcare a/r processor
2 harp models
Partner (share work), manager (quadax does it all)
Pas stands for?
Patient advocacy software
3 functions of pas
Pre-billing, medical records and appeals
Edi stands for?
Electronic data interchange
Who is xpeditors biggest client?
Harp
Define clearinghouse
Facilitator of transactions between provider and payer, used for faster reimbursement and accuracy
Csc
Client support center; xpeditor
Quick
Quadax internal check; formatting claims
ecm
Enterprise content management; onbase
Who developed onbase?
Hyland
How long does harp implementation take?
90 days
3 levels of harp database
Software (shared by all), virtual (shared by some), client (individual)
Purpose of medical billing
Get claim to insurance as quickly and accurately as possible for max reimbursement
12 Steps in the journey
Encounter, superbill, coding, pre-billing, ticket, claim generation, xpeditor, payer edits, adjudication, remittance, insurance followup, statement
2 parts of demographic information
Patient info, insurance
ELEL and RERE
Electronic eligibility and review response; used in pas to make sure insurance will accept procedure
What makes up a ticket?
Demographics from drs and charge info from crs, united by common account number
Cms1500
Outpatient form
Ub04
Inpatient form
837
Electronic form created by xpeditor to send to insurance
Emdeon
Post office in the sky; clearinghouse for small payers
Payer edits
Insurance company checks patient id, codes, and eligibility
Adjudication
Decide what to pay - all, none, line item, or deductible required
835
Electronic remittance sending money back thru clearinghouse for payment
Eft
Electronic funds transfer
Era
Electronic remittance advice
Lockbox
Where money and other correspondences from insurance company goes before being posted in system
Insurance follow up
Investigation & resubmit of denied claims
Expected growth in healthcare industry in next 10 years
10.8%
Leading cause of death in 1900s
Gastrointestinal infection
8 Causes of improved care/prolonged life
Infection control, less invasive surgery, gene therapy, preventive testing, specialized equipment, robotics, telemedicine, electronic charting
A/r
Accounts receivable, money due to provider
Accounts payable
Money due from provider
8 Modern medical challenges
Controlling expenses, occupancy rates, coordinating with insurance, decreased income, hipaa, jcaho, avoiding duplication, staffing
Quadaxs largest client base
Labs and hospitals
2 types of insurance
Individual and group
Traditional insurance plan
Most flexible, choose any doctor, deductible & co-insurance
Ppo
Preferred provider organization, any provider but pay more out of network, no pcp
Hmo
Health maintenance organization, pcp required, in network only, authorizations required, no deductiblr
Pos
Point of service, combo of ppo and hmo, pcp oversees most care
Capitation
Provider paid a set amount per billing cycle to see x number of patients
Dmg
Delegated medical group, aka ipa, california plan based on capitation and preventive medicine
Ipa
Independent practice organization, aka dmg
Hra
Health reimbursement account, employer pays
Hsa
Health savings account, employee pays
Medicare
Federal plan for elderly, disabled & end stage renal
Part a
Inpatient
Part b
Outpatient
Part c
Advantage replacement; commercial with no secondary allowed
Part d
Prescriptions
Medigap
Supplementary insurance for medicare, commercial
Rrmc
Railroad medicare
Umw
United mine workers
Tricare
Active and retired military
Champva
Relatives of permanently disabled veterans
Medicaid
Eligibility determined monthly based on income, can supplement medicare, state funded, patient not responsible for balance
Workers comp
Occupational illness and accidents, pre-auth required, patient not responsible for balance
Self funded
Employer pays third party admin, keeps premiums to pay claims, use stop loss insurance
Assignment of benefits
Patient agrees to let insurance pay provider directly
Coordination of benefits
Order of insurance (1st, 2nd, etc)
Co-insurance
Percentage required from patient
Guarantor
Person responsible for bill, can be dependent if they are over 18
Pre-authorization
Is service covered and medically necessary?
Pre-certification
Is treatment covered?
Pre-determination
Maximum allowable amt
Ucr
Usual customary rate, guideline for payment
Blue card local vs home plan
Local is where lab is located, home is listed on patient insurance card
Where is blue card claim sent?
State where specimen was collected
Who maintains cpt and icd?
World health organization
5 uses of icd and cpt coding
Analysis of diseases and therapies, reimbursement, decision support, outbreaks, fraud
Icd
International classification of diease
2 volumes of icd
Tabular by body system, alphabetical
Steps in icd coding
Determine reason for visit, use alphabetical index, use tabular index
V code
Visits without a procedure, primary or standalone
E code
External cause of injury or poisoning, cannot be primary or stanalone
Cpt
Current procedural technology, 5 digits with 2 possible modifiers
6 sections of cpt manual
Eval and mgmt, anesthesia, surgery, radiology, path/lab, medicine
3steps in cpt coding
Determine procedures, id codes, determine need for modifiers
Cpt tiers
Tier 1 is frequently used, tier 2 is infrequent
Modifier 22
Greater than listed
Modifier 25
Spearately identifiable procedures
Modifier 26
Professional component
Modifier tc
Technical component
Modifier 50
Bilateral
Modifier 52
Reduced service
Modifier 59
Multiple times in a day
Modifier 90
Outside lab
Modifier 91
Repeat procedure
Modifier ga
Abn signed
Abn
Advanced beneficiary notice, patient notified they’ll be responsible for balance
Pqrameter
Determines rules for how data is handled in harp
Roster
Group of individuals from same facility with same charge grouped for easier billing