Week 1-3 Flashcards
What are the 3 objectives of communication?
Task objectives
Interpersonal objectives
Identity objectives
What is the transmission model of communication?
Putting our message into a form that can be recognised by another person
Sender and receiver characterstics, encoding and decoding process, noise, feedback and context are all factors that influence…
transmission
Meanings are not automatically created, but created together during an exchange.
What does this mean?
The meaning is a combo of
- what is in our minds
- the interpretation of the other person
What are the 3 types of noise that can interfere with the communication of meaning?
External - sights and sounds that distract
Internal - thoughts and feelings that distract
Semantic - emotional reactions caused by interpretation of symbols
What is feedback?
The response to the message being sent (tells us how it was received and interpreted)
- verbal or non verbal
The context is the setting (what precedes and follows the message). What are some factors that effect the context.
- Physical - location, distance, time of day
- Social - type of relationship
- Historical - previous communication
- Psyhological - moods and feelings
- Cultural - beliefs, attitudes, religion
What is intrapersonal communication?
communication with yourself and thinking
What is a communication channel?
The primary means of communicating (eg. auditory, visual, olfactory, tactile)
What is systems theory?
interconnected elements of a system, where one change affects all elements.
Model of human interaction =
Message is sent and received (oldest model)
A model of human interaction as interaction =
message sent and received.
Plus, feedback is provided from the receiver and context exists.
A model of human interaction as Mutual Transaction =
message sent and received, feedback and context exist.
PLUS source and receiver of a message communicate simultaneously.
Asynchronous listening…
listening to a message sent at another time (eg. answering machine)
What is social decentering?
Cognitive process of viewing the world from another person’s point of view.
