Week 1 Flashcards
What is a godo substitute for handwashing?
There is no substitute for handwashing.
When is it appropriate to use a patient’s name
When you are at work, in a private area, discussing patient care
You are introducing a colleague to a young patient who identifies as she/her. Which title is most appropriate.
Ms.
You are introducing a patient (he/him) to a surgeon and an anesthetist. What would be appropriate introduction?
Mr. Smith, I would like you to meet Dr. Blake, our chief of surgery, and Ms. Reynolds, one of our anesthetists. Dr. Blake, Ms. Reynolds, this is Mr. Terrance Smith.
You are performing a routine computer task for which you are responsible. You are interrupted by a client
Greet the client prompty, then perform the task.
A communication technique where the listener gives the speaker their full attention in order to understand, respond, and remember what was said is called?
Active Listening
How does active listening result in better patient care?
Health care professionsal with good listening skills are able to uncover valuable information that can be used to provide better care
What type of question promotes more complete answers?
Open-ended
Which of these people is displahing the most attentive body language?
The nurse puts their papers down and sits down across from the patient, hands in their lap, and makes eye contact with the patient while they explain their situation
The nurse is listening to the patient. They have found a quiet place for their coversation and the nurse leans toward the patient and makes eye contact as they talk. By doing this, the nurse is performing which part of active listening.
Giving full attention
What part of the brain is most closely associated with empathy?
Limbic System
What is empathy?
The ability to understand the feelings of others
Focusing your attention on the present, observing your environment, and accepting without judgement are aspects of which empathy-building practice?
Mindfulness meditation
Why is empathy imporant for health care professionals?
It promotes more successful patient care
What is the primary step in forming an empathetic relationship?
Showing interest
How does soap work?
Emulsifies fat and oil so that dirt and microorganisms can be mechanically removed.
What is the primary purpose of appropriate hand hygiene?
To remove soil and transient organisms from the hands and to reduce total microbial counts over time.
In which situation would it be appropriate for the nurse to use an antiseptic hand rub to perform hand hygiene?
The nurse’s hands are not visibly soiled.
The nurse is discussing the guidelines for proper hand hygiene with an unregulated care provider (UCP). Which statement made by UCP requires follow-up by the nurse?
“To prevent dry skin, I avoid using soap and water.”
How are most health care-associated infections (HAIs) transmitted to patients?
On the hands of health-care workers and through invasive procedures
Which personal protective equipment (PPE) will the nurse wear if there is a risk of a blood splash when caring for a patient?
Gown, gloves, mask, and eye protection
What will the nurse do first when preparing to apply personal protective equipment (PPE) before caring for a patient on isolation-based precautions?
Perform hand hygiene
The nurse is discussing the guidelines for proper use of PPE by an unregulated care provider (UCP). Which statement made by the UCP requires follow-up by the nurse?
“I really dislike wearing a mask, so it’s always the first thing I take off.”
When removing a gown worn as personal protective equipment (PPE) while caring for a patient on isolation-based precautions, why does the nurse avoid touching the outside of the gown?
To prevent touching contaminated material with unprotected hands
