Week 1 Flashcards

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1
Q

Why is HRM important?

A

1- Treating people in a fair and dignifying way is going to lead to better outcomes from the employee

2- The cost of replacing an individual can range from 0.5-2 times the employee’s annual salary.

3- It is a strategic resource that can provide added value to an employer/company.

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2
Q

What is commitment HR strategy with an example?

A

Focuses on the Internal Development of Employees and heavily focused on the outcome.

Example- A teacher becoming the head of their department who has control of how the syllabus will be taught.

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3
Q

What is the traditional HR strategy with an example?

A

Focuses on the External Recruitment and is focused on the process

Example- A bus driver hired through an agency who has to drive a specific route.

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4
Q

What is a collaborative HR strategy?

A

Where an organisation subcontracts work to independent experts and is focused on the outcome.

Example- External consultants

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5
Q

What is a paternalistic HR strategy?

A

Focuses on the internal development of employees and heavily focused on the process.

Example- A Mcdonald’s worker who becomes a manager and in charge of the process.

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6
Q

What are some factors apart from HRM that have an impact on performance?

A

Motivation
Psychological contract
Commitment
Leadership

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7
Q

What is the A-M-O model?

A

The model suggests that performance is a function of Ability, motivation and opportunity.

Performance = Ability + Motivation + Opportunity

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8
Q

What are the types of organisational commitment and briefly describe them

A

1- Affective commitment- Staying because you want to

2- Continuance commitment- Staying because you need to

3- Normative commitment- Staying because you ought to.

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9
Q

What is the psychological contract with an example?

A

Its a two way exchange of perceived promises and obligations between employees and their employer.

Example- An employee expects job security but understands that they need to perform well for their employer

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10
Q

What is the Leader-Member Exchange (LMX) ?

A

LMX is a theory where if the quality of the relationship between the leader and follower is good, there will be:

1- Greater organisational commitment

2- Better individual performance

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