Week 02 - Part 01: BCM in Public and Private Sectors Flashcards

1
Q

Who or what is a stakeholder?

A

Any party that has an interest in the success and ongoing operation of an organization such as employees, directors, shareholders, regulators, and customers.

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2
Q

Who or what are Formal or
Primary Stakeholders?

A

Groups of people that have a direct, vested interest in the operation of a business or service. This typically includes owners or shareholders, employees, customers and business partners.

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3
Q

Who or what are Secondary stakeholders?

A

General public and users for a specific business or asset.

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4
Q

Business Continuity in the Private Sector focuses on what drivers?(6)

A
  1. Less on public safety
  2. Accessibility and availability
  3. More on revenue
  4. Growth
  5. Profitability
  6. Strategy
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5
Q

Why are business continuity plans implemented in the private sector? (2)

A
  1. Because it provides assurance to clients and private sector stakeholders that there is a protection mechanism for unintended risks or events
  2. To comply with government legislations and regulations
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6
Q

Business Continuity in the public sector focuses on what drivers? (3)

A
  1. More on public safety and protection (reinforcing of national objectives)
  2. Ensure continued availability of services (First responders, Hospitals, Energy, Electricity, Water and Education)
  3. Reputation risks for the different levels of government (FPT)
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7
Q

Why are Business Continuity Plans implemented in the Public Sector? (3)

A
  1. Provides reassurance to citizens
  2. Demonstrates compliance with its own regulations
  3. It is responsible for protecting life and ensuring security from different types of threats it can face.
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8
Q

Business continuity management (BCM) integrate the disciplines of what according to DRI International? (4)

A
  1. Emergency Response
  2. Crisis Management
  3. Disaster Recovery (technology continuity)
  4. Business Continuity (Organizational/operational relocation)
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9
Q

What does Emergency Response mean in relation to Business Continuity according to Public Safety Canada?

A

The prevention and mitigation of, preparedness for, response to and recovery from emergencies.

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10
Q

What does Crisis Management mean in relation to Business Continuity?

A

The process by which an organization addresses disruptive and unexpected events that can threaten to harm the organization or its stakeholders.

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11
Q

What does disaster recovery mean in relation to business continuity according to DRI International?

A

The technical aspect of business continuity.

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12
Q

Fill in the blank:

“Without the ______ sector, we cannot have a _______ sector.”

A

Public, Private

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13
Q

Public safety is dependent on what and why?

A

Both the public and private sector, because it is a shared responsibility.

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