Week 01: Introduction

Question 1

Define Business Continuity (3)

Answer 1

1. Safeguards interests through the identification of potential threats, vulnerabilities, and risks.
2. Ensures critical services are continuously delivered
3. Builds resilience and protects the reputations of stakeholders

Question 2

What are the 10 Critical Infrastructures in Canada?

Answer 2

1. Health
2. Food
3. Water
4. Safety
5. Energy & Utilities
6. Information & Comms Tech
7. Finance
8. Manufacturing
9. Government
10. Transportation.

Question 3

What are the ultimate outcomes of BCP? (4)

Answer 3

1. Prevention
2. Response
3. Recovery
4. Resilience

Question 4

What is prevention in relation to ‘ultimate outcomes’? (3)

Answer 4

1. Planning and understanding underlying issues (vulnerabilities)
2. Identify threats, assets and stakeholders (roles)
3. Prioritize what is more important.

Question 5

What is Response in relation to ‘ultimate outcomes’ ? (3)

Answer 5

1. What response activities need to be taken
2. Prioritize response
3. Ensuring roles and responsibilities are well understood (tiered level of responses) by stakeholders

Question 6

What is Recovery in relation to ‘ultimate outcomes’? (3)

Answer 6

1. Having proper stakeholders in place for the recovery
2. Prioritize key recovery processes
3. Lessons learned

Question 7

What is Resilience in relation to ‘ultimate outcomes’? (3)

Answer 7

1. Face adversity and recovering from adversity
2. Problem-solving
3. Vision and goals

Question 8

Why are the ultimate safeguards important in the public safety context? (3)

Answer 8

1. Mitigates risk for people and organizations
2. Improves profitability for private and reputation for public sectors
3. Reinforces national objectives and organizational resilience.

Question 9

What are the national objectives? (4)

Answer 9

1. Health and Safety of citizens
2. Economic Prosperity
3. Government Sovereignty
4. National Security

Question 10

What are business continuity risks on a strategic level? (3)

Answer 10

1. Nationally felt and focused
2. Impact national objectives
3. Risks and aftermath are felt across the country

Question 11

Provide an example of a business continuity risk on the strategic level.

Answer 11

COVID-19, 9-11, Shooting on Parliament Hill. etc.

Question 12

What are business continuity risks on an operational level? (3)

Answer 12

1. Regionally felt and focused
2. Impact some national objectives
3. Risks and aftermath are felt across the region or province

Question 13

Provide an example of a business continuity risk on an operational level.

Answer 13

Forest Fires, Hydro Outage

Question 14

What is a business continuity risk on a tactical level? (3)

Answer 14

1. Locally felt and focused
2. Little to no impact on national objectives
3. Risks and aftermath are felt city and community-wide.

Question 15

Provide an example of a business continuity risk on a tactical level.

Answer 15

Explosion in Orleans, Car Accidents, Power Outages, Floods.

Question 16

Why do we need Business Continuity Plans? (4)

Answer 16

1. Recovery of Critical Services
2. Improves Reputation
3. Continuous Delivery
4. Ensure that Critical Operations continue to be available.

Question 17

What types of Business continuity risks are there? (5)

Answer 17

1. Natural disasters
2. Accidents
3. Critical Infrastructure
4. Protection Risks
5. Physical security breaches