wala lang Flashcards

1
Q

french businessman

A

henri fayol

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2
Q

all managers perform five functions

A
  • planning
  • organizing
  • commanding
  • coordinating
  • controlling
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3
Q

setting of goals, establishing strategies for achieving those goals and developing plans to integrate and coordinate activities

A

planning

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4
Q

arranging and structuring work to accomplish the organization’s goals

A

organizing

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5
Q

working with and through people, motivate subordinates, help resolve work group conflicts

A

leading

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6
Q

condition or ability that a firm has or able to do better than it’s competitors which puts the company in a favorable or superior business position

A

competitive advantage

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7
Q

anyone that can affect or be affected by the organization’s decisions

A

stakeholders

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8
Q

USP stands for

A

unique selling proposition

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9
Q

feature that distinguishes a product from its competitors

A

unique selling proposition

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10
Q

alsp known as KRAs

A

key results areas

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11
Q

also known as KRAs, are important elements of activity that must be performed well in order to achieve the goals or objectives of a business

A

critical success factors

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12
Q

the use of tools in evaluating the business performance for better formulation of strategies

A

core strategy tools

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13
Q

evaluates the internal and external environment of a business

A

SWOT Analysis

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14
Q

internal factors (5)

A

financial resources
physical resources
human resource
access to natural resources
current processes

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15
Q

employee programs, department hierarchy, software systems, sales and distribution are examples of

A

current processes

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16
Q

external factors (6)

A
  • economic trends
  • market trends
  • national and local laws
  • demographic characteristics
  • relationship between suppliers and co-owners
  • competitive threats
17
Q

threats and opportunities are examined first before the strength and weaknesses, extension of swot analysis framework

A

TOWS analysis

18
Q

local, national and international financial trends, development in the country’s stock market

A

economic trends

19
Q

new products or technology evolving buyer’s profile

A

market trend

20
Q

porter’s five forces of competitive position analysis

A
  • rivalry among existing competitors
  • threat of new entrants
  • threat of substitute products or services
  • bargaining power of suppliers
  • bargaining power of buyers
21
Q

identifies five forces that determine the competitiveness and attractiveness of a market

A

porter’s five forces

22
Q

framework of macro environmental factors that are used when doing environmental scanning

A

pestle analysis

23
Q

pestle stands for

A

P - political
E - Economic
S - Social
T - Technological
L - Legal
E - Environmental

24
Q

screening of large amounts of information to anticipate and interpret changes in the environment

A

environmental scanning