W5 Team Building Flashcards

1
Q

what are the ‘big five’ in teamwork (salas et al)?

A
  1. team leadership
  2. mutual performance monitoring
  3. backup behaviour
  4. adaptability
  5. team orientation
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2
Q

describe component 1 of the ‘big five’ of teamwork:

A

team leadership - the ability to direct and coordinate the activities of other team members, develop the team, plan and organise, motivate and establish a positive atmosphere e.g. facilitating team problem solving, clarifying team roles, evaluate info that affects team performance

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3
Q

describe component 2 of the ‘big five’ of teamwork:

A

mutual performance monitoring - the ability to develop common understandings of the team environment and apply appropriate task strategies to accurately monitor teammate performance e.g. providing feedback to facilitate self-correction

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4
Q

describe component 3 of the ‘big five’ of teamwork:

A

backup behaviour - ability to anticipate other team members needs through knowledge of their responsibilities e.g. shifting workloads to a balance during high pressure

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5
Q

describe component 4 of the ‘big five’ of teamwork:

A

adaptability - ability to adjust strategies based on information gathered from a change of pattern or resources, altering a course of action e.g. remaining vigilant to changes to internal and external environments, adjusting to losing a team member

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6
Q

describe component 5 of the ‘big five’ of teamwork:

A

team orientation - prosperity to take into account other’s behaviour during group interactions and the belief in the importance of reaching the team goal over individuals goals e.g. participating in goal setting, increased task involvement

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7
Q

what are the three supporting coordinating mechanisms of the ‘big five’ of teamwork?

A
  1. shared mental notes
  2. closed-loop communication
  3. mutual trust
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8
Q

what is meant by shared mental notes as a supporting mechanism for a team?

A

knowledge of the relationships among the tasks the team engage with and how other members will interact e.g. predicting each others needs, identifying changes within the team

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9
Q

what is meant by closed-loop communication as a supporting mechanism for a team?

A

the exchange of info between sender and receiver irrespective of the medium e.g. following up with team members, acknowledging messages were received, clarifying messages

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10
Q

what is meant by mutual trust as a supporting mechanism for a team?

A

the shared belief that team members will perform their roles and protect the interest of other team members e.g. information sharing, willingness to admit mistakes and accept feedback

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11
Q

what are Tuckman’s five stages of team development?

A
  1. Forming
  2. Storming
  3. Norming
  4. Performing
  5. Adjourning/Mourning
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12
Q

what happens at Tuckman’s Forming stage?

A

a new team forms, individuals will be unsure of the teams purpose, how they fit in or whether they will work well together. in this stage members will be looking to the team leader for direction. this stage may take some time as colleagues get to know each other and their ways of working

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13
Q

what happens at Tuckman’s Storming stage?

A

people start to push against the established boundaries, conflict may arise as their true characters and ways of working begin to clash, if roles aren’t yet clear some members may feel overwhelmed. things need to be addressed at this point to avoid simmering tensions/in person confrontations

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14
Q

what happens at Tuckman’s Norming stage?

A

people start to resolve their differences, appreciate others strengths and respect the leaders authority, the team will feel more comfortable asking for help and offering constructive feedback. good progress towards the teams goals will begin

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15
Q

what happens at Tuckman’s Performing stage?

A

the team is in flow and performing to its full potential, it is at this stage where achieving the teams goals is likely to happen, roles may have become more fluid to increase productivity, differences between members are used to enhance the teams performance

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16
Q

what happens at Tuckman’s Adjourning/Mourning stage?

A

the team project comes to an end or the team is disbanded, people who have developed a routine or close relationships may find this time difficult

17
Q

what are the 3 main subgroups of Belbin’s 9 team roles?

A

action focused, thought focused, people focused

18
Q

what are the three roles under Belbin’s team roles subgroup action focused? briefly describe each one:

A

Shaper: provides drive to ensure the team keeps progressing without losing focus
Completer/Finisher: most effective at the end of tasks to scrutinise for errors, subjecting it to high standards of quality control
Implementer: needed to plan a workable strategy and carry it out as effectively as possible

19
Q

what are the three roles under Belbin’s team roles subgroup thought focused? briefly describe each one:

A

Plant: a highly creative individual good at solving problems in unconventional ways
Monitor/Evaluator: provides logic, makes impartial judgement and weighs up team options in a dispassionate way
Specialist: brings in-depth knowledge of a key area to the team

20
Q

what are the three roles under Belbin’s team roles subgroup people focused? briefly describe each one:

A

Teamworker: helps the team to gel using their versatility to identify the work required and complete it as part of the team
Coordinator: needed to focus on the teams objectives, draw out team members and delegate work
Resource Investigator: uses their inquisitive nature to find ideas to bring back to the team

21
Q

what factors influence team formation?

A
  • the purpose of the team - goals/targets/objectives
  • skills of team members - people have certain competencies
  • HR issues - full/part time, reliance on other staff members
  • organisational structure - virtual teams, multi-site, functional
22
Q

what assumptions can be made about the MBTI (personality test)?

A

your type is innate (natural)
no good/bad types
you can operate outside of your type

23
Q

extroversion vs introversion:

A

extroversion = gaining energy from engaging with the outside world, expends energy being ‘alone’, do-think-do, expressive, talks things through
introversion = gains energy engaging with the inner world, expends energy engaging with other people, think-do-think, contained, thinks things through

24
Q

sensing vs intuition:

A

sensing = looks at specific parts and pieces, focuses on the present, drawn to the familiar, facts, realistic, practical, observant
intuition = looks at patterns and relationships, focuses on future possibilities, drawn towards unfamiliar, ideas, imaginative, theoretical, conceptual

25
Q

thinking vs feeling:

A

thinking = helps by picking out flaws first, logical analysis, seeks truth, critique, reasonable, focuses on task, guided by reasoning
feeling = helps by appreciating the positive first, understands other’s POV, seeks harmony, praise, compassionate, focuses on relationship, guided by personal values

26
Q

judging vs perceiving:

A

judging = prefers order and structure, planned, organised, controlled, scheduled
perceiving = prefers going with the flow, emergent, flexible, unconstrained, spontaneous