Volunteer Management Framework

Question 1

Concept Stage 1/3

Answer 1

Defining organisation’s vision, mission and goals for volunteers.

Question 2

Concept Stage 2/3

Answer 2

Assessing organisation’s volunteer needs.

Question 3

Concept Stage 3/3

Answer 3

Designing budget for volunteer needs and support facilities.

Question 4

Planning Stage 1/6

Answer 4

Writing policies and procedures

Question 5

Planning Stage 2/6

Answer 5

Writing job descriptions

Question 6

Planning Stage 3/6

Answer 6

Planning recruitment

Question 7

Planning Stage 4/6

Answer 7

Developing action plans for short-term assignments

Question 8

Planning Stage 5/6

Answer 8

Maintaining and keeping records

Question 9

Planning Stage 6/6

Answer 9

Managing risks

Question 10

Implementation stage 1/4

Answer 10

Screening, interviewing and placing volunteers

Question 11

Implementation stage 2/4

Answer 11

Orientating and training volunteers

Question 12

Implementation stage 3/4

Answer 12

Supervising volunteers

Question 13

Implementation stage 4/4

Answer 13

Recognising and retaining volunteers

Question 14

Review stage 1/3

Answer 14

Conducting performance reviews and appraisals

Question 15

Review stage 2/3

Answer 15

Managing volunteer exit

Question 16

Review stage 3/3

Answer 16

Assess volunteer programme