Vocabulary Flashcards

1
Q

Abandon

A

Intentionally and permanently give up, surrender, desert a premises.

Resident does not intend to come back.

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2
Q

Acceptance

A

Voluntarily receiving something that’s offered.

This is a required component of a legal contract.

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3
Q

Accessible

A

Public and common use areas of an apartment community.

Must be able to be uses by people with physical disabilities.

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4
Q

Accommodation

A

Refers to changes to rules, SERVICES, practices or policies that allows persons with disabilities equal enjoyment of housing but doesn’t change the nature of the program.

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5
Q

Advertising

A

Non personal promotion of the product or Sevice in mass media that’s openly paid for and/or sponsored by you.

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6
Q

Agreement

A

Bargain of the parties in fact as found in their language by implication including course of dealing

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7
Q

Cash flow

A

Remaining amount after all sources of income, expenses, etc. are paid.

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8
Q

Civil action

A

Lawsuit filed in federal or state court

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9
Q

Complaint

A

Used by attorneys to refer to a civil action filed in federal or state court.

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10
Q

Default

A

Failure to make a payment when does otherwise failing to perform an exam obligation under the lease.

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11
Q

Disparate impact discrimination

A

Practice they may seem neutral but results in unequal treatment of members of a protected class.

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12
Q

Effective gross income

A

Anticipated total revenue from all operations after vacancy, non revenue units and collection losses including other income.

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13
Q

What does ILS stand for?

A

Internet listening service and or site

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14
Q

Curb appeal

A

What the public see when driving/walking by your community

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15
Q

Market knowledge

A

Demographic and product info about your community, current competitors and protein risk future competitors.

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16
Q

Product knowledge

A

Thorough understanding of all products and services available in your community, surrounding neighborhoods and that of your area’s competitors.

17
Q

Resident profile

A

Specific info that received the apartment community’s typical residents and their needs, wants and qualifying characteristics.

18
Q

Feature

A

Item or amenity

19
Q

Benefit

A

What the feature does for a resident