Vocab Flashcards

0
Q

Specific conventions of behavior

A

Protocol

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1
Q

A feeling of closeness and trust for another

A

Intimacy

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2
Q

Being polite and respectful

A

Courteous

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3
Q

The quality that allows people to speak without giving offense

A

Tact

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4
Q

Detailed and particular

A

Specific

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5
Q

Connected to the issue at hand

A

Relevant

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6
Q

The use of vocal effects to express meaning

A

Para language

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7
Q

The pace at which one speaks, fast, medium, or slow

A

Rate

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8
Q

The pitch of the voice when speaking

A

Inflection

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9
Q

Three variables that define purpose of interpersonal communications

A

Duration (how long known someone)
Intimacy(closeness, trust)
Situation(event)

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10
Q

Qualities of effective interpersonal communications

A
Be assertive         Be sincere
Be courteous
Use tact
Be specific
Be relevant
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