Vertical Structure Flashcards

1
Q

CHAIN OF COMMAND

A

The line of authority that vertically links all persons with successively higher levels of management.

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2
Q

Delegation

A

The act of assigning part of a manager’s activities to subordinates.

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3
Q

Responsibility

A

The obligation of a subordinate to perform assigned duties.

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4
Q

Authority

A

The power to act and make decisions in carrying out assignments.

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5
Q

Accountability

A

Employees must answer to their superiors for the quality and performance of the work that has been delegated to them and accept any criticism or credit for their performance.

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6
Q

DELEGATION AND EMPOWERMENT

A
  • A common management failure is unwillingness to delegate.
  • Delegation leads to empowerment.
  • Organizing trend is that managers are delegating more and finding more ways to empower people at all levels.
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7
Q

SPAN OF CONTROL

A
  • The number of persons directly reporting to a manager.
  • Can have a Narrow or Wide span of control.
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8
Q

Narrow Span of control

A

The manager supervises fewer employees

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9
Q

Wide Span of control

A

The manager supervises many direct reports

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